Sales Advisor

**Become a Flooring Superstar**

**Base salary of £23,492 per annum plus uncapped commission on every sale you take. Double commission if monthly target is achieved.**

**Our sales advisors earn an average of £1,200 per month in commission. The highest performers in the business earn £2,000 - £3,000 per month.**

**Who are we?**

Flooring Superstore is an award winning online and offline flooring retailer. We sell a wide range of floor types including specialist brands focused on smooth flooring and artificial grass. After starting out online back in 2012, we have gone from strength to strength and have grown considerably in size. We began opening up retail stores over 8 years ago to compliment our online presence. Since then, we have opened 40+ stores nationwide, with many more planned to open in 2025 and beyond.

As part of our growth, we are looking for an exceptional Sales Advisor to join our Stockton store.

**What does the role involve?**
- Engaging with both retail and trade customers in store in a friendly and approachable manner; selling our products and services according to each customer’s needs
- General housekeeping which everyone helps out with to ensure the showroom looks fantastic at all times.

**What we look for**:

- Someone who loves customer interaction and always goes the extra mile to ensure our customers have a positive experience with us
- Someone who enjoys the buzz of sales and not only working to targets but exceeding them - commission is uncapped so it’s all money in your pocket
- Someone who enjoys working with technology - full system training will be provided however you will need to be comfortable using technology
- Someone who embraces change and can adapt positively

**Training?**

You don’t need to worry about flooring experience as we’ll provide you with all of the tools and knowledge required to be successful in your role. Please note training takes place at our head office for the first three days which is based in Bishop Auckland, County Durham then in a dedicated training store for the days following. We will cover expenses however you will need to be available to spend your first few days of training away from home.

**What are the working hours?**

Your work/life balance is really important to us. You’ll work an average of 37 hours per week over a 3 week rolling rota, including weekend working. You’ll get at least two days off every week and in the third week of your rota you’ll get three days off.

We do operate on small teams of three or four members of staff per store; usually with two people on shift at one time so we do sometimes have lone working in store.

**What do you get from us?**
- Basic of £23,492+ Uncapped Sales Performance Bonus - there is no limit to what you can earn
- Monthly incentives such as monthly raffle with £3,000+ of prizes and monthly reach target where if a higher target is achieved the team get £1,000 - £2,000 to share.
- Good work/life balance
- Training provided - no previous flooring experience is required
- 5% Pension Contribution from company
- Enhanced holidays - 6.2 weeks
- Maternity & Paternity package
- Company Loyalty Scheme
- Discounts on major retailers - huge savings to be made
- In house communication and recognition platform keeping you updated on all the company news
- 25% discount on our products for friends and family
- Annual Company Awards
- Health and Wellbeing Support
- Opportunities for career progression
- Opportunity to be part of a company who are proud supporters and fundraisers of amazing organisations plus a large number of charities across the UK and who are also actively making changes to become more environmentally friendly and have positive impacts on the planet such as supporting tree planting and ocean clean-up initiatives
- Free Parking
- Uniform provided

**Job Types**: Full-time, Permanent

Pay: £23,492.00-£40,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking

Application question(s):

- Do you have experience of working in a consultative, target driven, sales environment?
- Why do you think you'd be a good fit for this role?
- Are you able to spend your first few days of training away from home?
- Are you comfortable working shift patterns including weekends?
- Is the location of the store commutable for you?
- Do you feel at ease using systems, devices, and digital tools at work?
- Hypothetically, if a set of customers walked into the store and they were happy with the product, not put off by the price how would you go about closing the sale?
- Hypothetically, if you have 4 days left in the month and 10k left to achieve personal target what are you doing to get through target?
- What do you think makes a strong sales person and what's your selling style?
- What motivates you?

**Experience**:

- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person