Customer Service Coordinator
2 days ago
**Role**: Customer Service Coordinator
**Location**: Upper Heyford
**Salary**: £22,552
**Shift**: Monday to Friday, 9am-5.30pm
Genesis (part of Hyundai) is a prestige brand new to the UK market. The role of Customer Service Coordinator is to provide support in the management and coordination of demo and event activities. Fleet Management will also play a big part, ensuring fleets are maintained to the highest standard whilst on the marketing fleets. The role will also involve booking and coordinating demos, arranging events, and supporting new car customer deliveries.
**Who are we?**
We’re the biggest name in Europe’s vehicle remarketing industry, selling 1.3m vehicles per annum, across 60 locations and with a turnover of £2billion. We believe our people are the best in the business, they are friendly, expert and professional.
**Skills and experience required**:
- Previous customer service experience
- Computer literate with experience of Microsoft Office
- Outlook and Excel
- Strong communication skills
- Excellent organisational skills
- Previous experience of dealing with manufacturers (desirable)
- Previous customer service experience within the automotive industry (desirable)
**Why choose BCA?**
- Onsite parking
- Employee Assistance Programme
- Eye care scheme
- Access to BCA Rewards which provides online and store discounts with a range of retailers
- Cycle to work scheme
- Training/apprenticeship offering
- Deals on new cars
**Our policy is to employ the best-qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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