Gp Assistant

**Main duties/Key tasks**: Sorting clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc. Extracting all information from clinical letters that needs coding and adding to notes Dealing with all routine clinical post directly e.g. DNA letters, 2WW etc.

Arranging appointments, referrals, tests and follow up appointments for patients Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, and benefits agency forms etc. Processing and following up referrals as required Helping the GP liaise with outside agencies Support the GP with care home round administration Support the GP with adequate and accurate summarisation of medical records Work alongside wider practice and PCN teams who support GP administration to ensure a joined up approach and communication Completing simple clinical observations /investigations as directed locally, such as dipstick urine, taking blood pressure, ECG, phlebotomy Supporting the GP with immunisations/wound care Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment; In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures and maintaining work areas in a tidy and safe way and free from hazards. Reporting potential risks identified.

Equality and Diversity Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights. Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Personal/ Professional Development The post holder should: Either hold or be willing to undertake a GP Assistant Skills Certificate qualification. Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.