GP Assistant

Job Summary A GPA will be responsible for providing high-level administrative support to Eden Primary Care Network, including sorting and actioning clinical post, coding clinical information, managing referrals and appointments, and liaising with external agencies. Supports efficient record summarisation and completion of basic forms. Work collaboratively with the PCN teams to streamline communication processes and assist with coordinating PCN-wide initiatives. Main Duties of the Job The role involves managing and prioritising clinical post for GPs, including signposting items to appropriate clinicians and handling routine correspondence such as DNA and 2WW letters. It includes extracting key information from clinical letters for coding, organising appointments, tests, referrals, and follow-ups, and completing basic non-clinical sections of forms for GP approval. The role supports referral processing, liaising with external agencies, and ensuring accurate summarisation of medical records. It also involves working closely with the PCN administrative team to maintain coordinated communication, taking minutes, circulating actions with timely follow-up, and assisting in the organisation of PCN-wide initiatives. About Us Eden Primary Care Network (PCN) and its ten member GP Practices are working together to improve the health and well‑being of the Eden population and provide high quality, integrated services across the community. Details Date posted: 27 November 2025 Other Salary: £23,875 to £25,250 a year Contract: Permanent Working pattern: Full‑time, Part‑time, Flexible working, Home or remote working Reference number A4776-25-0001 Job locations Shap Medical PracticePeggy Nut CroftShapPenrithCumbriaCA10 3LW Job Description The GP Assistant (Admin) provides high-level administrative support to Eden Primary Care Network (PCN). The role focuses on managing clinical correspondence, supporting GPs with administrative tasks, and ensuring smooth coordination across the PCN. Core responsibilities include sorting and prioritising clinical post, coding and entering information, handling routine correspondence such as DNA notices and 2‑week‑wait letters, arranging patient appointments, tests, referrals, and follow‑up activities, processing and tracking referrals, completing basic non‑clinical sections of forms, liaising with external agencies, summarising medical records, taking minutes, circulating actions, and assisting with PCN-wide programmes. Person Specification Knowledge Previous experience working in a GP practice Ability to demonstrate excellent communication skills Willing to work towards GPA certification and complete within a set timeframe Previous experience using EMIS web Desirable Demonstrates basic factual knowledge of field of work Awareness of principles of GDPR / Data Protection, Health & Safety At work, Confidentiality, Safeguarding Skills Ability to provide quality patient care Excellent IT Skills Good interpersonal and communication skills Good organisational skills Good team working skills Qualifications Essential English & Maths GCSE (or equivalent) Previous experience of working as part of a team Can carry out clinical, technical, scientific or administrative duties according to established protocols or procedures, or systems of work. Desirable Practice receptionist / admin training Attitude An understanding, acceptance and adherence to the need for strict confidentiality Able to work on own initiative Able to work under pressure and remain calm Flexible and adaptable Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Eden Primary Care Network Shap Medical PracticePeggy Nut CroftShapPenrithCumbriaCA10 3LW Employer's website: https://www.primarycarenorthcumbria.co.uk/about-us/primary-care-networks-pcns/eden #J-18808-Ljbffr