Rental Customer Advisor

4 days ago

Armadale, United Kingdom Arnold Clark Full time

**Salary**: Competitive plus benefits
**Type of work**: Permanent
**Location**: Armadale
About the role

We’re looking for an organised and enthusiastic Rental Customer Advisor for our Armadale Car & Van Rental.

Hours

Full time, 42.5 hours per week Monday to Friday 8am - 5.30pm plus rotational Saturdays

About the role

As part of a busy Arnold Clark Car & Van Rental team, you’ll work with management and other staff members to deliver the excellent service levels our customers expect from us.

The right person for this varied, permanent role will be flexible, organised and committed to providing a high standard of customer service at all times.

Day-to-day duties

Delivering a consistently excellent level of customer care, both face-to-face and on the telephone.
Using your brilliant communication and organisational skills to ensure your branch’s task list is actioned.
Handling customer complaints and queries.
Monitoring and controlling expenditure.
Running daily reports and ensuring they’re acted on.
Helping to promote the branch and keeping customer experience core to your focus.
Occasionally covering at other branches when needed.

Essential skills

Strong administrative skills.
Demonstrable ability to work effectively as part of a team.
Good communication skills.
The flexibility to work shifts on a rota basis, seven days per week, and cover other branches.
A full UK driving licence.

Nice to have (but not essential)

Previous experience of working in the rental industry.

In return, you’ll receive one of the best employee benefits packages in the industry, including free private healthcare, life assurance, sick pay cover, maternity & paternity packages, enhanced holiday package and extensive training, as well as generous retail discounts.

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

LinkedIn
Facebook
X

**Benefits**:
Every Arnold Clark employee is entitled to a wide range of benefits, including:
Discount on new and used vehicles
Contributory pension scheme
Private medical insurance
Life assurance

  • Rental Customer Advisor

    2 days ago

    Armadale, United Kingdom Arnold Clark Full time

    **Salary**: £11.75 per hour plus benefits **Type of work**: Permanent **Location**: Armadale About the role We’re looking for an organised and enthusiastic Rental Customer Advisor for our Armadale Car & Van Rental branch. **We offer**: 33 days’ annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension Extensive...

  • Rental Supervisor

    2 weeks ago

    Armadale, United Kingdom Arnold Clark Full time

    **Salary**: Competitive plus benefits **Type of work**: Permanent **Location**: Armadale About the role We’re recruiting for an enthusiastic Rental Branch Supervisor based at our Armadale Car and Van Rental branch, with occasional travel for meetings. **We offer**: 33 days’ annual leave Flexible leave Generous employee discounts Private...

  • Rental Supervisor

    2 weeks ago

    Armadale, United Kingdom Arnold Clark Full time

    Join to apply for the Rental Supervisor role at Arnold Clark Location: Armadale Car & Van Rental branch; occasional travel for meetings. We Offer 33 days’ annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension …and much more Hours Full time: 45hrs per week working 5 days out of 7 About The Role As a Rental Branch...

  • Rental Supervisor

    1 week ago

    Armadale, United Kingdom Arnold Clark Full time

    Location: Armadale, Scotland, United Kingdom We Offer 33 days’ annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension …and much more Hours Full time: 45 hrs per week working 5 days out of 7 About The Role As a Rental Branch Supervisor for Arnold Clark, you’ll be responsible for ensuring everything at this busy...

  • Rental Branch Supervisor: Lead, Inspire

    1 week ago

    Armadale, United Kingdom Arnold Clark Full time

    A leading rental service provider in Armadale, Scotland, is seeking a Rental Branch Supervisor to oversee operations at a busy branch. The role involves ensuring customer satisfaction, managing a team, and handling logistics efficiently. Ideal candidates will demonstrate strong leadership and interpersonal skills, along with a proactive attitude. The...

  • Rental Driver Valeter

    1 week ago

    Armadale, United Kingdom Arnold Clark Full time

    We are looking for an enthusiastic and motivated Driver/Valeter to join the Rental department in our Armadale branch. **We offer**: - 33 days’ annual leave - Flexible leave - Generous employee discounts - Private healthcare - Workplace pension - and much more **Hours** Full time: 45 hours per week, five days out of seven and alternative...

  • Driver/valeter

    1 week ago

    Armadale, United Kingdom Arnold Clark Full time

    **Salary**: Competitive plus benefits **Type of work**: Temp **Location**: Armadale About the role We’re currently hiring temporary summer cover for Driver/Valeter roles at our Car & Van Rental branch in our Armadale Car and Van Rental Branch. Hours **Full time**: 45 hours per week including alternative weekends. About the role Looking for a role...

  • Rental Driver Valeter

    6 days ago

    Armadale, United Kingdom Arnold Clark Full time

    We Offer33 days’ annual leaveFlexible leaveGenerous employee discountsPrivate healthcareWorkplace pension…and much moreHoursFull time: 45 hours per week, five days out of seven and alternative weekends.About The RoleAs an Arnold Clark Driver/Valeter, you’ll be responsible for ensuring all our vehicles are presented in the best possible condition.This...

  • Hire Desk Controller

    2 weeks ago

    Armadale, United Kingdom Eurohiredrive Full time

    11.40 - £13.00 per hour Part Time/Permanent Car Hire Discount Scheme - You meet and greet our national and international commercial and private customers in the rental station - You walk customers to their vehicles - You provide personalised service - You enhance the customer’s experience by actively providing a high level of customer - You are...