Administrator

**BATA Ltd**

**Job Title**:Administrator

**Reports to**:Fuel Manager

**Work Location**: Amotherby, Malton, YO17 6TA

**Hours of work**:37.5 hours per week, 8am - 4.30pm with a 1-hour unpaid lunch break, Monday - Friday

**Job type**:Permanent

**Driving Licence Required**:Preferred due to location

**Benefits**
- Free onsite parking
- Employee discount
- Cycle to work scheme
- Company sick pay
- Company pension
- Company events
- Performance related annual bonus

**About us**

BATA was established as a farmers' cooperative in 1894 at Brandsby, North Yorkshire, 10 miles north of York. Today we are still an agricultural supply cooperative with 4,000 share members. We offer a wide range of products, including bulk and bagged animal feeds, pet foods, heating oil, LPG, timber, fencing, horse rugs, seeds or fertiliser, to name just a few.

**Job Purpose**
- To organise, administer and help develop the Engineering business unit into a profitable department.
- To help plan the strategy and future direction of the Engineering unit.
- To ensure the department works within current HSE guidelines.
- To provide excellent customer service to internal and external, current and new customers.

**Job Tasks**
- Adherence to safe working practices and Health and Safety instructions
- Taking calls from customers regarding breakdowns and work required
- To organise and schedule work in line with our internal standards
- If the work requires a quote, liaise with team members to assist in the preparation of these quotes and respond to the customer in a timely manner and in line with our internal standards
- To ensure customers are accurately appraised on the progress of ongoing repairs and design procedures
- Initially to be responsible for the preparation of customer invoices, then to propose the best way forward re the accurate and timely preparation of invoicing
- Ensure that customer payments are received in line with the agreed terms
- To overview and rationalise the way the engineers work in order to maximise the number of customer visits in a day
- To establish a methodology to ensure that vehicle costs are passed onto the customer
- In conjunction with team members, review the performance of quotes against actual performance
- To review and identify areas where we are undercharging for work, either by not covering costs plus margin or by charging less than the standard commercial rate
- In conjunction with team members, ensure that the engineers are paid accurately for time at work
- To ensure that staffing is in line with demand, review our subcontractor agreements & charges
- To liaise with team members to create a plan of maintenance across BATA staff and sub-contractors
- In conjunction with the Fuel Manager, review the profitability of the department on a monthly basis, analyse and identify ways to improve this
- To investigate competitors and see what level of profitability they are achieving
- To overview and rationalise our stock management and stock taking procedure
- To overview and bring up to standard our Health & Safety policy for the engineering department
- In liaison with the Fuel Manager, define and communicate an oil spill response plan
- Flexibility is key, during periods of high demand or staff shortages you may be required to work in any position in the Fuel Department, to suit the needs of the business
- To check with the Group Technical Manager or deputy for what action(s) are required for any feed safety incidents

**Key Attributes**
- To be able to work calmly under pressure whilst dealing with variable workloads and changing tasks.
- Attention to detail is key in this role
- To be able to work as part of team as well as being able to comfortably work on their own.
- To have knowledge of computer systems and be comfortable using spreadsheets, although full training will be given on the Company software packages.
- To be confident and comfortable using the telephone when speaking to customers and suppliers as well as face to face.
- To be able to work to deadlines when carrying out tasks, therefore being able to prioritise workloads.
- Confident in communicating with all levels of management and staff.
- Excellent communication skills.

In addition to the above, the post holder may be expected to carry out other duties and projects as required by BATA as and when necessary.

**Training**

**If you think you have the skills and experience that we are looking for, we would love to hear from you**

**Job Types**: Full-time, Permanent

Additional pay:

- Yearly bonus

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Sick pay
- Store discounts

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Reference ID: Fuel - Administrator