Apprentice Hotel Services Co-ordinator

The Facilities Department are looking to recruit a number of hard working, enthusiastic individuals to join our Hotel Services Co-ordinator Team at Arrowe Park Hospital and Clatterbridge Hospital.

Although English and Maths at level 2 is not required for the role, it is a requirement to complete the apprenticeship and need to be in place by the end of the apprenticeship. If you do not hold or cannot evidence English and Maths at level 2 then support will be provided for the successful applicant(s) as part of the Trust’s apprenticeship offer.

The role of Apprentice Hotel Services Co-ordinator is the daily supervision of Cleanliness Services staff and to ensure that excellent standards of cleanliness are monitored and maintained within our Trust to provide a clean and safe healthcare environment that meets our patient’s expectations in line with the National Standards of Healthcare Cleanliness 2021 and our Trusts Infection Prevention and Control guidelines.

Various 30 hour posts available at Arrowe Park Hospital and Clatterbridge Hospital.

To supervise the day to day operation of domestic duties checking time keeping, duties and standards.
Ensuring all staff have attended for duty and organising cover for any absences, adjusting rotas, documenting overtime.
Understanding and ensuring that all departmental policies and procedures are in place and practised i.e. Health & safety, Colour Coding, COSHH, Uniform etc.
Ensuring accidents/incidents are immediately reported and the correct documentation is completed.
Ensure completion of requisitions for reporting defects and constant monitoring to ensure repair.
Regular communication with wards/departments/Hotel Services Managers in order to maintain a fully functional service. Monitoring and auditing of cleanliness standards using Tendable and Micad auditing software
Responsible for stock control in area of supervision.
Training and on-going assessment of all new recruits together with the compliance of all relevant documentation.

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

have a flexible and adaptable approach to prioritise workload and manage time effectively

have good literacy and numeracy skills

be friendly and approachable

have knowledge of governance and assurance requirements for cleaning within a healthcare setting

have knowledge and understanding of the Credits for Cleaning (C4C) scoring system, elements and risk rating

have knowledge and understanding of infection prevention and control practices within a healthcare environment

have knowledge of COSHH regulations and colour coding for cleaning equipment

have the ability to deliver staff training programmes

have the ability to make decisions regarding service delivery and to effectively utilise staff and resources

have financial awareness to level of authority

have basic administration and computer skills

demonstrate the core capabilities and behaviours of the role

Cleaning experience is essential and training will be given to give the knowledge and skills to be a competent Supervisor. Uniform will be provided.

There will be a requirement to work Bank Holidays. Uniform will be provided.