Administration Apprentice

2 weeks ago


Kingston upon Hull, United Kingdom Humber Learning Consortium Full time

**We have an excellent role for any aspiring Administrators. Humber Learning Consortium are looking to take on an Administration Apprentice to support their team. In this role, you will be providing administrative support to the HLC staff, communicating with clients and any enquiries.**

There are some superb benefits too Flexi time, long-term progression and great holiday allowance just to name a few of the excellent benefits.

**DUTIES AND KEY RESPONSIBILITIES**
- Check and ensure all electronic learner files are of sufficient quality to pass audit requirements.
- Identify and improve internal processes for receipt, checking inputting, chasing of providers paperwork.
- Assist in implementation of systems/processes that provides HLC’s managers and providers with regular scheduled updates on caseload progress/volumes.
- Ensure all learner and funding documentation and paperwork is processed in time for and accurate scheduled upload.

**Core responsibilities**:

- Dealing with correspondence, mailings, telephone enquiries and bookings, including signposting enquiries from callers to the relevant HLC staff
- Assess learner paperwork submitted by providers, checking for quality and any inaccuracies against programme funding rules
- Liaise with providers with learner paperwork, providing training where necessary
- Ensure paperwork submitted is accurately transferred onto management information databases
- Ensure databases have the most up to date learner, client and provider information, reporting any anomalies to HLC MIS Manager
- Process data in line with GDPR and Data Protection Principles
- Filing - ensuring learner and client records are accurately and securely stored electronically and meet the funding bodies retention requirements
- Archiving - ensure paper based evidence is accurately and securely archived as per HLC’s archive policy and procedure
- Update provider guidance documents and recording of webinars/videos
- Day-to-day liaison with HLC staff members
- Any other administrative duties commensurate with the post

**Essential Criteria**:

- Excellent attention to detail
- Able to act on own initiative
- Able to work to tight deadlines
- Able to prioritise workload
- Good understanding of Data Protection Principles and GDPR
- Good spreadsheet skills
- Competent and accurate in word-processing, spreadsheets and databases

**Job Types**: Full-time, Apprenticeship

**Salary**: £6.40-£10.42 per hour

Expected hours: 35 per week

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Humber Learning Consortium



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