Case Support Officer

**Details**:
**Reference number**:

- 349200**Salary**:

- £28,255**Job grade**:

- Other- Payband 6B**Contract type**:

- Permanent**Business area**:

- SF - Operational Delivery**Type of role**:

- Other**Working pattern**:

- Part-time**Number of jobs available**:

- 1Contents

Location

About the job

Things you need to know

Location
- SelkirkAbout the job

**Job summary**:
**About the team**

Scottish Forestry (SF) is an agency of the Scottish Government, responsible for forestry policy, support and regulation.

The Conservancy is responsible for promoting, controlling and regulating all aspects of woodland management throughout the South of Scotland. Working closely with partners it leads on the delivery of the Scottish Forestry Strategy (SFS) Implementation plan. The Conservancy covers the Dumfries and Galloway and Borders local authority areas and the southernmost areas of Ayrshire.

Our South Conservancy is one of 5 within Scottish Forestry. The main office is located in Dumfries and there is an area office in Selkirk. South Conservancy has a team of 28 staff.

Our Case Support Team is made up of 4 Case Support Officers located in Dumfries with the Case Management Officer, and 3 located in Selkirk with the Assistant Office Manager.

This vacancy is for the Selkirk office.

**Job description**:
**What you will do**

The Case Support Team plays a key part in providing support to the Conservancy across a range of tasks.

You will provide administrative support for the Conservancy's Grants & Regulations function and also an information and enquiry service to agents and the general public. You will also assist with general administration and/or finance to provide support to the Operations Team, Case Management Officer and Office Manager to ensure that business needs are met.

**Person specification**:
**Experience**

***Essential:

- Experience of working in an office environment, in a team providing support to a diverse group of internal and external stakeholders
- Experience of planning, organizing and managing workloads
- Proficient in the use of Microsoft Office packages such as Outlook, Word and Excel

Desirable:

- Previous experience of grants and regulations administration
- Strong numerical skills

Things you need to know

**Selection process details**:

- Please see our recruitment portal for further details.
- Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)**Working for the Civil Service**:

- The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
- We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).-
- Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.**Contact point for applicants**:
Job contact:

- Name:
- Fraser Tew-Street
Recruitment team