Hotel Receptionist

3 days ago

Chester, United Kingdom Rowton Hall Hotel and Spa Full time

We are looking for a **Receptionist** to join the front of house team at Rowton Hall Hotel and Spa.

**As a Receptionist you will take responsibility for**:

- Welcoming our guests to the hotel in a warm and helpful manner
- Check in and out our guests ensuring that all requirements are met during their stay
- You will be expected to be a point of contact for our guests should they have any queries
- Answering the telephone and providing assistance
- Room and restaurant reservations

**Key Requirements**:

- Excellent written and verbal English
- Accuracy and attention to detail
- Excellent organizational and administrative skills
- Good IT skills
- Excellent working knowledge of Word and Excel
- An ability to multi-task, to work under pressure and to deadlines
- An ability to work independently and collaboratively
- A flexible approach
- Experience in office administration
- Available to work weekends and bank holidays
- Immediate start available

You must be able to provide amazing hospitality for our guests and be a part of the guest experience. Receptionists must be passionate about hospitality and delivering amazing service to our guests.

Experience in a similar quality hotel is beneficial; however, service with a smile and personality is a must.

This position is based in Rowton. Access to own transport is desirable or a reliable lift

**Salary**: £9.50-£10.50 per year

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking
- Referral programme

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Chester, CH3 6AD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hotel Reception: 1 year (required)

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