Patient Co-ordinator/medical Receptionist

2 weeks ago


Edinburgh, United Kingdom Muirhouse Medical Group Full time

**PATIENT CO-ORDINATOR/MEDICAL RECEPTIONIST**

**TWO PART-TIME POSTS**:
**8am to 1pm (25 hours a week) - Monday to Friday**
**1pm to 5pm (20 hours a week) - Monday to Friday**

**Starting from £20,420 (FTE) dependent on experience**

The role of Patient Co-ordinator is about care navigation, making sure our patients are navigated towards whoever can best help with their current medical and related issues.

There are many duties, including:

- taking calls from our patients and allocating them to the most appropriate healthcare professional, either in the practice or elsewhere
- registering new patients and making sure their medical records are created on the computer system
- scanning patient correspondence into our systems and sending it to the right member of our team so it is looked at and any action taken
- booking interpreters for those patients who need this facility at their appointments
- letting patients know the results of any blood or other tests they may have had taken.

It’s a busy job and no two days are the same. We’re used to juggling different duties and moving from one job to another at a moment’s notice.

We’re now looking for two new colleagues to join us. If you like the idea of helping our patients receive a good service, and like to be kept busy, then why not consider applying?

We’re a thriving, growing GP practice, the largest in Edinburgh, with over 19,400 patients. Amongst the skills and personal qualities we’re looking for are:

- **Previous experience in a medical environment, especially a GP surgery, is highly desirable;**:

- Very good interpersonal skills with members of the public. **You must have had experience in dealing with members of the public both face to face and by telephone**:

- Ability to move between various duties at short notice
- A positive and calm manner and able to deal with busy and pressured situations
- Good keyboard / IT skills and able to learn various medical software packages
- A good team member and able to work well with colleagues.

The hours are:
Vacancy 1 - Monday to Friday 8am to 1pm (25 hours/week)

Vacancy 2 - Monday to Friday 1pm to 5pm (20 hours/week)
- **Please say**:_
- _**which of the two roles is of interest to you**_
- _**include in your CV your relevant experience in working with the public and your current or most recent salary.**_
- **If these items are not included you may not be considered further.**_
- **Note

**Job Type**: Part-time

**Salary**: From £20,420.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Reference ID: AF/PC


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