Medical Receptionist

7 days ago


Edinburgh, United Kingdom Blackhall Medical Centre Full time

**Overview**

**Duties**
- Greet patients and visitors in a friendly and professional manner.
- Manage appointment scheduling, including confirming and rescheduling as necessary.
- Answer incoming calls and respond to patient inquiries with accurate information.
- Maintain patient records and ensure all documentation is up to date and compliant with regulations.
- Process patient registrations and collect necessary information for billing purposes.
- Coordinate communication between patients and healthcare providers.
- Assist with administrative tasks such as filing, faxing, and data entry.
- Ensure the reception area is organised, clean, and welcoming at all times.

**Skills**
- Strong administrative skills with attention to detail.
- Excellent verbal and written communication skills.
- Ability to multitask effectively in a fast-paced environment.
- Strong organisational skills to manage appointments and patient records efficiently.
- Empathy and professionalism when interacting with patients from diverse backgrounds.
- Previous experience in a medical or healthcare setting is an advantage but not essential.

This role is ideal for individuals who are passionate about providing excellent customer service in a healthcare environment while utilising their administrative expertise.

This role is for 20 hours per week - Monday and Friday 7.5hrs per shift plus 5hours flexi over the week.

**Job Type**: Part-time

Pay: £12.98 per hour

Expected hours: 20 per week

**Benefits**:

- Company pension

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 1 year (required)

Work Location: In person

Application deadline: 11/12/2024



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