Repairs Administrator
3 days ago
An exciting opportunity has arisen to join our team as a permanent Repairs Administrator in their fast paced roofing maintenance team in Loughton.
Working within the repairs team you will be responsible for organising appointments for the maintenance engineers on a day to day basis.
This is a challenging role where speed and accuracy is of the essence, therefore, experience within a similar role is imperative.
Main Responsibilities
Take full responsibility for the efficient administration of the mobile workforce scheduling system.
Work effectively and efficiently and liaise with clients, residents and operatives to make sure that repairs are scheduled and attended to within time.
Maintain accurate records and provide reports from various digital systems relating to all aspects of the work areas as required.
To ensure that the Operatives communicate in a timely and accurate manner about the progress of work, in order to schedule their work in view of resident's requirements.
To re-schedule jobs in the event of an unplanned absence of an Operative, and to contact the resident directly to agree any changes.
To communicate with Supervisors/Manager about matters of work quality, timeliness and potential HR issues concerning the operatives.
To provide support to colleagues, customers and the business, in order to continuously improve operational effectiveness.
To be considered for this role you will need:
- Aptitude in problem solving
- Strong administration skills
- Attention to detail
- A passion for Customer Service
- Experience within a similar role
- Knowledge of basic roofing terminology is desired but not essential
**Job Types**: Full-time, Permanent
**Salary**: £24,500.00-£26,500.00 per year
**Benefits**:
- Casual dress
- Free parking
Schedule:
- Monday to Friday
**Experience**:
- Repairs Coordinator: 1 year (required)
Ability to Commute:
- Loughton, IG10 3TQ (required)
Work Location: In person
Reference ID: PCGL01/24
-
Repairs Planner
3 days ago
Loughton, United Kingdom Daniel Owen Ltd Full time**REPAIRS PLANNER REQUIRED** **East London London Based to join a growing team within a Large Housing Contractor** **Permanent Positions** Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. **Key responsibilities**: - Managing operatives diaries -...
-
Customer Service Advisor
1 week ago
Loughton, United Kingdom REGEN SOLUTIONS (U.K) LTD Full time**Customer Service Advisor** **Loughton** **In-House Maintenance Contractor** **Permanent** **£22,000-£23,000 PA** **The role -** To support the operational delivery within Qualis Management and provide high quality customer service support within our contact centre. **Key responsibilities -** - Receive, diagnose, record and issue repairs, heating...
-
Customer Service Advisor
1 week ago
Loughton, United Kingdom REGEN SOLUTIONS (U.K) LTD Full time**Customer Service Advisor** **Local Authority** **Temp - Perm** **Loughton, Essex** **£25,000** **Responsibilities**: - Receive, diagnose, record and issue repairs, heating breakdown, void and electrical repair requests from the public and other staff utilising software available. - Follow up works instructions as necessary. - Deal with any routine...
-
Team Leader
4 days ago
Loughton, United Kingdom Kier Group Full time**Be critical to our success in Kier Places, and join the Housing Maintenance team as a Team Leader supporting maintenance activities for Housing Maintenance clients.** **Admin Team Leader** **Location**: Loughton, Office Based **Business** **Area**: Kier Places - Housing Maintenance **Contract & hours**: Permanent, full time - 40 Hours per week, Monday...
-
Electronics Bench Engineer
6 days ago
Loughton, United Kingdom Trapeze Group Europe UK Full timeTrapeze ITS UK, a leading provider of intelligent transport systems, is seeking highly motivated and experienced Electronics Bench Engineer to join our Stores Team, based in Loughton, Essex on a full-time basis. The Bench Engineer sits within the material support centre Team, reporting to the Bench Technician. As a Bench Engineer, your role will be working...
-
Customer Service Advisor
5 days ago
Loughton, United Kingdom Qualis Group Limited Full timeDo you love to collaborate and help businesses thrive? At Qualis as a **Customer Service Advisor **you will be supporting the operational delivery within Qualis Property Solutions and provide high quality customer service support within our Customer Service Centre. This exciting opportunity will be based in Loughton with the opportunity of hybrid working....
-
Customer Service Advisor
1 week ago
Loughton, United Kingdom Qualis Group Limited Full timeDo you love to collaborate and help businesses thrive? At Qualis as a **Customer Service Advisor **you will be supporting the operational delivery within Qualis Property Solutions and provide high quality customer service support within our Customer Service Centre. This exciting opportunity will be based in Loughton with the opportunity of hybrid working....
-
Loughton, United Kingdom Epping Forest District Council Full time**Salary** £25,396.80- £26,000 **Region** Loughton **Package** Opportunity to earn a performance related cash bonus of up 15% of salary Pension scheme contributions set at 7% of salary Life Insurance cover at 4 x your annual salary Private healthcare 25 days a year holiday, plus bank holidays **Job category/type** Permanent - Full Time **Date...
-
Electronics Bench Engineer
3 days ago
Loughton, United Kingdom Trapeze Group Europe UK Full timeElectronic Bench Engineer Trapeze ITS UK, a leading provider of intelligent transport systems, is seeking a highly motivated and experienced Electronics Bench Engineer to join our Stores Team, based in Loughton, Essex on a full-time basis. The Bench Engineer sits within the material support centre Team, reporting to the Bench Technician, and will work in our...
-
Customer Experience Assistant
1 week ago
Loughton, United Kingdom Qualis Group Limited Full timeWe currently have an exciting opportunity available for a **Customer Experience Assistant - 6 Month Fixed Term Contract **to join our growing team based in Loughton, Essex. **The purpose of the role**: Proactively engage with customers and colleagues to ensure a customer-focussed approach and provide a comprehensive customer satisfaction and feedback...