Service Coordinator

**Service Coordinator (Health Promotion)**

**The closing date is 25 August 2025**

**Job summary**

**Make a measurable difference by coordinating innovative, digitally enabled health promotion initiatives that reduce health inequalities, and bring preventative care closer to where people live and work.**

This role is ideal if you thrive on variety, value collaboration, and enjoy turning ideas into action. You'll be the key link between practices, commissioners, clinical teams, partners, and patients working to maximise uptake of our health promotion programmes and to ensure a high-quality, inclusive patient experience.

Interviews will take place on 2nd, 3rd, and 5th September.

**Main duties of the job**

The post will evolve as we develop our services, but you will be required to coordinate these workstreams (further details in the Job Description):

- Workplace Health Checks
- NHS Health Checks
- Lung Health Checks

General responsibilities:

- Engagement & Practice Liaison
- Service and Site Coordination
- Workforce Support
- Data & Information Management
- Finance & Resource Administration
- Incident and Policy Support
- Teamwork and Personal Development

Other duties may be required to meet the responsibilities of the post and the requirements of the organisation and the primary care networks. You will work as part of the wider Clinical Services team to support other business areas during absence or annual leave of other colleagues.

**About us**

Conexus Healthcare is a community interest company and is the federation for general practice in Wakefield.

**Job description**

**Job responsibilities**

You'll coordinate impactful health promotion programmes including NHS Health Checks, Workplace Health Checks, and Lung Cancer Screening ensuring they run smoothly, meet quality standards, and deliver real benefits to patients and communities.

Working closely with clinical leads, business development, and performance teams, you'll be the operational engine behind these services coordinating operations, engaging stakeholders, supporting frontline staff, and using data to drive improvement.

To excel in this role, you will need to bring outstanding organisational and project coordination abilities, confidence with digital tools, a talent for building effective relationships across diverse teams and settings, and hands-on experience in primary care, community health or health promotion.

This is a key role in improving population health by bringing preventative services closer to communities and workplaces.

**Person Specification**

**Qualifications**

**Essential**
- Level 5 or above management qualification / equivalent experience.
- Project management or service improvement training / equivalent experience.
- Evidence of continuous development and of acquiring new skills/knowledge.

**Desirable**
- Digital skills training

**Experience**

**Essential**
- Experience liaising and building relationships with professional colleagues, partners, employers, or commissioners.
- Competent in using clinical systems and digital health platforms (e.g., SystmOne, EMIS, AccuRx).
- Demonstrated ability to coordinate and deliver clinics or health events, managing logistics, schedules, and ensuring smooth day-to-day operations.
- Experience of working successfully within community or primary care.
- Experience of delivering Health Promotion initiatives.
- Experience contributing to service development, innovation, and using patient feedback to inform improvements.
- Experience setting up and maintaining efficient systems to support service delivery and quality improvement.

**Desirable**
- Experience supporting recruitment, onboarding, staff scheduling, or training.
- Experience working with commissioners or managing.
- Contract/performance reporting.

**Attributes**

**Essential**
- Adaptable and delivery-focused, able to manage competing priorities effectively and respond flexibly to changing demands.
- Strong interpersonal skills with a commitment to collaborative team working.
- Highly organised, detail-oriented, and committed to producing quality work.
- Confident and proficient in using digital tools and systems.
- Proactive problem solver with a positive can-do attitude.
- Self-aware and proactive in seeking support and guidance to maintain competence and safe service delivery.
- Excellent written and verbal communication skills, comfortable presenting information to a range of stakeholders.

**Desirable**
- Dedicated to inclusive service delivery and reducing health inequalities.
- Able to build trust and influence effectively across diverse professional and community groups.
- Enthusiastic about improving population health through prevention and early intervention.

**Job Type**: Fixed term contract

Pay: £29,019.00-£35,468.00 per year

Work Location: In person

Reference ID: A0430-25-0039