Motor Claims Handlers

**Motor Claims Handler** **Leeds**

**Competitive Salary + Generous Benefit Package**
- litigation work.

As an experienced Motor Insurance Claims Handler you will progress cases to an effective and satisfactory conclusion for clients whilst providing and maintaining management information under the terms of the client service level agreement.

You will be working with industry leading experts in a friendly and committed working environment and get involved in a variety of tasks such as:

- Action all cases in line with practice group/client service standards and protocols ensuring the monitoring and completion of MI as required;
- Use of the case management system and / or use of standard documentation wherever appropriate to maximise cost efficiency;
- Utilise negotiation and communication skills to proactively settle/assist in the settlement of cases to the satisfaction of the client whilst further developing legal technical knowledge;
- Analyse risk and utilise commercial knowledge to develop sound judgement in order to justify decisions in the management of cases;
- Prioritise and organise work efficiently and effectively to ensure client service level agreements and deadlines are met;
- Understand the role in the context of the practice group and proactively seek to increase contribution via the allocation of work;
- Work flexibly in adjusting to changes in priority of workload as dictated by the practice group;
- Interpret financial information to monitor your own performance against agreed targets ensuring there’s an ability to explain any differential;
Experience is essential as we are interested in someone with:

- Previous experience of running a Motor Insurance pre-litigated Caseload with a proven track record of success both from a financial results and client service perspective.
- A good working knowledge of credit-hire
- Experience dealing with MOJ and OIC personal injury claims
- The ability to mentor and coach more junior members of the team
- The ability to prioritise and manage multiple tasks
- Excellent attention to detail to be able to carefully analyse files and data
- The ability to work well under pressure and to tight deadlines
- Excellent teamwork skills
- Flexibility and adaptability in your attitude and approach to work
- Business acumen and an understanding of the clients' needs

Are you interested in joining an international legal business and develop your legal expertise?

Then we would love to hear from you

**Benefits package and flexible working:
We want you to feel valued and rewarded by your time at DWF. We understand the importance of offering you a reward package that goes beyond simply salary. That’s why, when you join DWF, you’ll be given a choice. You can pick from a range of benefits, allowingyou to build a package that suits your needs and lifestyle, as well as those of your family. In addition to our standard benefits (medical insurance, life insurance, pension and 25 days annual leave), we offer flexible benefits which include season ticketloans, gym memberships, health assessments, cycle to work, retail vouchers and a buy as you earn share scheme. You will also have access to additional wellbeing programs such as an online GP and an Employee Assistance Programme.

**About DWF
DWF is a leading global provider of integrated legal and business services, operating across eight key sectors in over 30 global locations with over 4,000 people. Our purpose is to deliver positive outcomes with our colleagues, clients and communities. Thelegal market has changed profoundly in the last decade and the speed of change continues to increase. There is a clear and growing desire for legal services to be delivered in an easier and more efficient way. So we’ve listened to our clients and designeda range of services to meet these needs. We deliver integrated legal and business services on a global scale through our three offerings; Legal Advisory, Mindcrest and Connected Services. Our ability to seamlessly combine any number of these services to deliverbespoke solutions for our clients is our key differentiator. This Integrated Legal Management approach delivers greater operational efficiency, price certainty and transparency for our clients. Without compromising on quality or service.

We are not just a la