French Speaking Customer Service Associate

1 week ago

Manchester, United Kingdom French Selection UK Full time

FRENCH SELECTION UK** **French speaking Customer Service Associate** Customer Service, Customer Support, Customer Advisor, Customer Care, Administration, Customer Relations, Queries, Service, Customer Complaints, Organisation, Office Administration, Problem solving, Inbound calls, Outbound calls, Contact Centre, Fluent in French,Manchester **Salary: up to £22,000 p.a. + Bonus** **Location: Manchester** At commutable distance by car from: Manchester, Warrington, Stockport, Old Trafford, Bolton, Kirkby, Wigan, Leigh. Macclesfield, Chorley, Bury, Runcorn, M62, Greater Manchester **Ref: 829FCS** VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 829FCS Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. **The Company**: Our client is a world-leader in their field with international links. ** Permanent role with immediate start ** ** Full training provided ** **Main duties**: To provide exceptional customer service. **The Role**: - To advise customers on the company’s products and services - To learn the company products and services and keep up to date with changes - To manage and handle customer enquiries or complaints in a timely manner - To liaise with freight companies - To process orders in the system and maintain up to date records - To prepare all necessary documentation and distribute accordingly - To support the marketing team with translations - Fluent in French (written and spoken) - Essential**: - Knowledge of Spanish is advantageous - Previous experience in customer service is desirable - Strong mathematical skills and excellent communication skills - Creative problem solving ability and excellent organisational skills - Proactive, confident and dynamic personality - IT literate **The Salary: up to £22,000 p.a. + Bonus** French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanishspeaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

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