Telephone Credit Controller

2 weeks ago

Whiteley, United Kingdom Onecom Full time

**Location: Whiteley**

**Salary: £23,000 - £25,000 - 6-month fixed term contract**

**Hours: 8.30am-5.00pm**

**Co-workers: 600+**

**Who we are**:Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to in excess of 800,000 Corporate citizens globally.

We’ve built an award-winning team of ambitious, inspiring and innovative individuals, who act with integrity and knowledge in all that they do.

We’re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves.

Want to join our journey? Read on..

**The task at hand**:We are looking for an efficient and pro-active** Telephone Credit Controller **to join our busy Credit Control team on a 6-month fixed term contract.

As our Telephone Credit Controller your responsibilities will include:

- Contacting customers via telephone and providing them with excellent service
- Assessing queries and organising them into correct categories
- Ensuring correct and accurate information is documented at all times
- Provide weekly debtor reports with corresponding progress and collection notes
- Take credit card payments
- Identify risk indicators of bad debt and relay this to the Credit Control Manager

**You'll be great in this role if**:you have excellent telephone communication skills and good negotiation skills. You will have a high level of attention to detail and accuracy and be highly organised with the ability to manage and prioritise tasks.

**To enable our people to do their best work and reach their full potential, we offer**:

- Hybrid working (Agile working policy)
- 25 days holiday + bank holidays
- Up to 12 paid hours a year ‘My Time’
- Day off for your birthday
- Employee Wellbeing programme and 24/7 access to Mental Health support
- Discount for all staff on tech and all the latest gadgets
- Discounted Gym membership and subsidised FitBit
- All expenses paid company events and parties
- Employee reward programme and annual awards
- Limitless professional development with access to our in-house training academy
- Enhanced Maternity and Paternity pay (based on length of service)
- Cycle to work scheme, fresh fruit & eye-care vouchers
- Access to our exclusive Onecom extras portal with over 3000 discounts for different retailers
- Referral bonus

Can you see yourself here? We would love for you to apply

Or, know of someone who would be a perfect addition to our team? Let them know too.

**Equality, Diversity & Inclusion

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