Medical Receptionist

1 week ago

Bristol, United Kingdom Armada Family Practice Full time

We are looking to recruit a General Practice Care Navigator to join our friendly experienced team.

Whilst it is a very challenging role, you will work within an established team and practice that support each other well.

You will be trained to navigate patients to receive the right care at the right time, by the right clinician.

You may also be required to work an additional 10 extra hours a week to meet the operational needs of the business.

starting rate: £11.44 increasing after 3 month and 6 months if successful in reviews with management.

Main Duties:
Providing a high standard of customer service including a warm welcome to all visitors to the practice reception desk

Maintaining strict confidentiality of patients records and clinically related matters at all times

You will be expected to help patients get the right care at the right time by navigating them to the most appropriate clinician

Receiving incoming calls, making appointments, taking information requests from other professionals, Provide test results (where indicated by the GP) taking messages as appropriate i.e. requests for home visits.

Answering queries over the telephone and face-to-face

Fire warden duties to ensure the safety of the working environment

Data inputting onto electronic medical records

Overview of your organisation

An exciting opportunity has arisen to join our friendly, dynamic, and supportive reception team.

The Armada Family Practice is located at Whitchurch Health Centre, a modern, purpose built health centre.

We currently have a team of 12 Receptionist who provide an efficient reception service to the patients of the Health Centre.

If you think working in a GP practice is just answering the phone and talking to people, this job may not be right for you. But if you are a kind, hard working person who is committed to the team then you will fit right in. We can then help you to learn anything else.

**Job Type**: Part-time

Pay: From £11.44 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Company events
- Company pension
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking

Ability to commute/relocate:

- Bristol, BS14 0SU: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

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