Team Administrator

Essex STaRS is a specialist treatment, prescribing and recovery service for patients with drug and alcohol dependency issues. The service offers opiate substitute prescribing programmes and alcohol detoxification. We work in partnership with other organisations that provide psychosocial and recovery support.

You will be responsible for providing effective clinical and non-clinical administrative support within the service for the multi-disciplinary teams.

To work as an integral part of the team supporting the delivery of all aspects of patient care. You will be expected to work with key partner organisations, service users, clinicians and other practitioners within the service.
- Maintain the service user database on a daily basis
- Arrange clinic appointments for the service and send out appointment letters as appropriate and record onto Theseus
- Record all service user outcomes on to Theseus
- Provide typing support for assessments, successful completions, appointment outcomes etc.
- Organise / attend service meetings, taking appropriate minutes
- Ensure actions from service meetings are duly circulated and followed up
- Responsible for recording assessments and reviews onto Theseus and alerting the service of reviews due, ensuring relevant documentation is available
- Send letters to service users, GP’s and other agencies and record appropriately onto Theseus
- Provide collective and where required individual secretarial support to the service

KEY RESPONSIBILITIES NON-CLINICAL
- Receive telephone calls / take messages and pass on or deal with if appropriate
- Undertaking filing duties and ensure filing systems are maintained
- Coordinate and arrange meetings for the Team, taking appropriate minutes
- Undertake all scanning / photocopying requests from the team
- Cover colleagues during periods of leave
- Handling of petty cash
- Take part in service development and review
- Ensure the service meets the agreed performance/contractual targets and adheres to local and government initiatives

You will become part of a small multi skilled passionate and passionate team.

Essex STaRS is a specialist treatment, prescribing and recovery service for patients with drug and alcohol dependency issues. The service offers opiate substitute prescribing programmes and alcohol detoxification. We work in partnership with other organisations that provide psychosocial and recovery support.

KEY RESPONSIBILITIES CLINICAL

Please note that this role outline serves to provide an illustrative example of the duties and responsibilities you may be expected to undertake during the course of your normal duties. It is not an exhaustive list and you will therefore be required to undertake other responsibilities and duties that are considered to be commensurate with the band.
- Maintain the service user database on a daily basis
- Arrange clinic appointments for the service and send out appointment letters as appropriate and record onto Theseus
- Record all service user outcomes on to Theseus
- Provide typing support for assessments, successful completions, appointment outcomes etc.
- Organise / attend service meetings, taking appropriate minutes
- Ensure actions from service meetings are duly circulated and followed up
- Responsible for recording assessments and reviews onto Theseus and alerting the service of reviews due, ensuring relevant documentation is available
- Send letters to service users, GP’s and other agencies and record appropriately onto Theseus
- Provide collective and where required individual secretarial support to the service

KEY RESPONSIBILITIES NON-CLINICAL
- Receive telephone calls / take messages and pass on or deal with if appropriate
- Undertaking filing duties and ensure filing systems are maintained
- Coordinate and arrange meetings for the Team, taking appropriate minutes
- Undertake all scanning / photocopying requests from the team
- Cover colleagues during periods of leave
- Handling of petty cash
- Take part in service development and review
- Ensure the service meets the agreed performance/contractual targets and adheres to local and government initiatives

ADDITIONAL DUTIES

In addition to the above duties you will also be expected to perform the below key activities in line with your job role;
- Complete mandatory training in line with Trust policy and procedures
- To participate in the staff appraisal process and to undertake for any staff you manage
- To keep yourself updated on all matters relating to Trust policy
- To provide management supervision where appropriate
- You will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team in delivering services; providing a 7-day a week, 24-hours a day service for 365 days a year working shifts, where appropriate and operationally required.