Sales and Customer Service
5 days ago
**Job Overview**
We are seeking a dedicated and enthusiastic sales & Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibility will be to assist customers with their inquiries, resolve issues, and ensure a positive experience with our brand.
**Duties**
- Respond promptly to customer inquiries
- Provide accurate information regarding products and services.
- Assist customers in placing orders and processing
- Resolve customer complaints and issues efficiently and professionally.
- Maintain detailed records of customer interactions
- Collaborate with other departments to address customer needs effectively.
- Stay updated on product knowledge and company policies to provide informed assistance.
**Requirements**:
- Previous experience in a customer service role is preferred but not essential.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities with a focus on customer satisfaction.
- Ability to work well under pressure in a fast-paced environment.
- A positive attitude with a willingness to learn and adapt.
Pay: £483.00-£635.00 per week
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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