Implementation Consultant

4 days ago


Camden, United Kingdom ABR TALENT LIMITED Full time

**Implementation Manager**required for award-winning Ed-Tech Platform provider.

Do you have experience working in the education/training sector? Perhaps an ESFA or publicly funded training provider?

Do you understand the processes and details around curriculum, compliance, verification etc?

Do you enjoy working with clients on the technical aspects of onboarding? Is implementation your thing?

If Yes to the above, then please get in touch

**Core Responsibilities**:
Supporting with the onboarding and successful implementation of new customers, you will work closely with sales and customer success to ensure that during the initial stages, the technical transition process is flawlessly delivered.

Help clients understand how the platform can most effectively support their needs and goals and provide guidance and insight accordingly.
- Effectively create and deliver implementation plans.
- Manage and co-ordinate plans across multiple teams and stakeholders.
- Provide an exemplary handover to Customer Success post implementation.
- Contributing to the continuous improvement of implementation, project management practices and documentation

**Key Requirements**:

- Previous experience of working within a publicly funded training provider, with knowledge of; Curriculum Delivery, Funding and Compliance, Operations, Internal Verification or Quality Assurance.
- Adaptable and able to manage multiple projects effectively.
- Experience working within SaaS or a suitably complex technology solution.
- Strong, professional communication skills across all channels.
- Strong customer focus, working in partnership with internal and external customers to achieve desired outcomes
- Strong project team management and leadership skills
- An active problem solver that can identify issues, create solutions and resolve effectively.
- Works with a sense of urgency and enjoys being busy
- Demonstrates good personal organisation and close attention to detail
- Challenges the status quo, is curious and strives for continuous improvement

**Salary & Benefits**:

- Up to £45k basic.
- Allocated annual training and development budget.
- Remote working.
- Private health insurance with Aviva
- Discounted gym membership
- Retail and other discounts
- Employee Assistance Programme



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