Experienced Waitress/waiter/bartender

6 days ago

London, United Kingdom KOKA Restaurant Modern Mediterranean & Sourdough Pizzeria Full time

We are seeking an experienced and dynamic Waiter/Waitress with bartending expertise to join our team. This dual-role position is perfect for a hospitality professional who is passionate about delivering exceptional dining and bar service. If you thrive in a fast-paced environment and have a knack for creating memorable guest experiences, we’d love to hear from you

**Key Responsibilities**:

- **Waitstaff Duties**:

- Welcome and seat guests, providing a warm and friendly atmosphere.
- Present menus, offer recommendations, and take accurate food and beverage orders.
- Serve meals and drinks efficiently while maintaining high service standards.
- Clear and reset tables promptly to ensure smooth service flow.
- **Bartending Duties**:

- Prepare and serve a variety of cocktails, wines, beers, and non-alcoholic beverages.
- Demonstrate knowledge of drink recipes, garnishes, and proper presentation.
- Maintain the bar area, ensuring cleanliness, organization, and stock levels.
- Engage with guests at the bar, creating a welcoming and enjoyable experience.
- **Customer Interaction**:

- Build positive relationships with guests, addressing their needs and special requests.
- Handle customer inquiries and complaints professionally and efficiently.
- Ensure guests leave with a positive impression and a desire to return.
- **Team Collaboration**:

- Work closely with kitchen staff and other team members to ensure seamless service.
- Support team members during busy periods, including helping with table setups or bar restocking.
- **Health and Safety Compliance**:

- Adhere to food safety and hygiene regulations at all times.
- Monitor and responsibly manage alcohol service to guests.

**Requirements**:

- Proven experience as a waiter/waitress and bartender in a fast-paced hospitality setting.
- Strong knowledge of food, beverages, and cocktail preparation.
- Excellent interpersonal and communication skills.
- Ability to multitask, work under pressure, and maintain attention to detail.
- Flexibility to work evenings, weekends, and holidays as required.
- Certification in alcohol service (e.g., Responsible Service of Alcohol) is a plus.
- A friendly, professional demeanor with a passion for customer service.

**Benefits**:

- Competitive salary plus tips.
- Opportunities for career growth within the hospitality industry.
- A supportive and dynamic team environment.

**Job Types**: Full-time, Part-time

Pay: £11.50-£12.50 per hour

Additional pay:

- Bonus scheme
- Loyalty bonus
- Performance bonus
- Tips

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Store discount

**Experience**:

- Restaurant: 3 years (required)
- Bartending: 2 years (required)
- Serving: 3 years (required)

Work Location: In person

Expected start date: 13/02/2025

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