IT and Telecoms Projects Co-ordinator

1 week ago

Swansea, United Kingdom Flotek Full time

**Job Title**: IT and Telecoms Projects Co-ordinator

**Location**: Swansea - Llansamlet

**Salary**: £18,000-£20,000

**Job Type**: Full time

**Working Hours**: Monday to Friday - 8am to 6pm (42.5 hours in between these times)

**About Flotek**:
Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses.

With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart.

**About the Role**:
We are looking for an projects co-ordinator to join our team to assist with the delivery of telecoms services to our ever expanding customer base.

You will be responsible for planning and managing all IT and Telecoms related projects whilst handling the administrative tasks such as provisioning, number porting, hardware orders, suppliers and scheduling engineering diaries.

**Responsibilities**:

- Planning projects that have been received from the sales team
- Facilitating and holding initial kick off meetings with sales, engineering and the customer
- Ordering services from suppliers
- Ordering hardware from suppliers
- Placing provisioning orders for things such as broadband, hosted telephony and mobiles
- Placing and managing number ports
- Scheduling engineers to attend site for installation and training
- Consistently updating customers on the progress of their orders
- Booking in stock and managing stock
- Provide documentation and a clear handover to both the client and the support teams.
- Responsible for giving a first-class service at all times

**Job Experience Required**:

- A positive attitude with a can do approach to everything
- Previous telecoms/IT provisioning experience would be ideal
- Previous Project Co-ordinator experience would be ideal
- Highly organised individual
- Excellent communication skills both verbal and written
- A team player

**Renumeration and Benefits**:

- Staff Share Equity Scheme
- New customer referral incentive
- 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays)

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