Telecare Support Worker
1 day ago
**Job Title: Telecare Support Worker**:
- **Salary**: £22,932.00 pro rata per annum (FTE)
- **Hours of work**: 35 hours per week. This may include unsociable hours including working evenings and weekends.
- **Contract Type**: Permanent
- **Office base**: Carers Centre, Lewis Place, North Muirton, Perth, PH1 3BD
- **Service**: Adult Carers
- **Closing Date**:10 August 2025
- **Interview Date**:19 August 2025
- **Please note that we cannot offer work visa sponsorship.**_
**About Us**
PKAVS is a dynamic charity at the heart of Perth & Kinross, supporting over 5,000 people each year through services in Carers support, Mental Wellbeing, Volunteering, and the Third Sector. With a community-first approach, we empower individuals to overcome challenges and enhance their wellbeing. Through our Carers Hub, we provide holistic support to unpaid carers, helping them retain a life beyond their caring role. We collaborate closely with health and social care teams to deliver meaningful and impactful support across the region.
**The Role**
We're looking for a compassionate and engaging _**Telecare Support Worker**_ to join our Adult Carers team. You’ll be at the frontline of our telephone befriending and helpline service, providing regular emotional and practical support to unpaid carers throughout Perth & Kinross. You’ll build meaningful relationships with carers, helping them feel heard, supported, and connected, while reducing the risk of stress and isolation. It’s a chance to make a genuine difference one conversation at a time.
**Key Tasks and Responsibilities**
- Respond to incoming calls and offer emotional support to unpaid carers
- Proactively reach out to carers from referrals and maintain contact
- Record key information and liaise with the team for further support/signposting
- Promote available local services, aids, and technology to enhance care
**Why Join Us**
- Enhanced company sick pay
- Pension scheme contributions
- Employee Assistance Programme for mental and physical wellbeing
- Access to Blue Light Card discounts
- Flexible working arrangements
- Training and skill development opportunities
**Job Types**: Full-time, Permanent
Pay: £22,932.00 per year
Shift:
- Day shift
Work days:
- Monday to Friday
Work Location: In person
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