Parking Team Leader

**Join Our Team as a Parking Team Leader - London Gatwick Airport**

Are you an experienced and motivated people leader looking to take the next step in your operational career? This is a fantastic opportunity to join our Gatwick Airport team as a Parking Team Leader, supporting the Duty Manager and ensuring the smooth, safe and efficient running of our airport parking services.

**About the Role**

As a Parking Team Leader, you’ll play a vital part in our daily operations - supervising valet drivers, maintaining safety and service standards and deputising for the Operations Co-Ordinator or Duty Manager when required.

With 46,000 parking spaces, multiple parking products and a large, dynamic team, this role is central to delivering an exceptional customer experience at one of Europe’s busiest airports.

**Key Responsibilities**

- Provide clear leadership and direction to the driver team, setting a professional example at all times.
- Supervise valet drivers and ensure compliance with company Standard Operating Procedures and Health & Safety policies.
- Ensure all vehicle movements are completed safely, efficiently, and within agreed timelines.
- Conduct daily fleet checks and inspections — including tyres, fluids, and general vehicle condition — and record findings accurately.
- Maintain high presentation standards of all company vehicles.
- Ensure all drivers wear correct PPE and uphold company standards of appearance and behaviour.
- Monitor and enforce adherence to speed limits, traffic laws and internal safety procedures.
- Complete and process forms (e.g., flat tyre/flat battery) and communicate with the Coordinator to update shared records.
- Carry out regular storage audits, identifying vehicles in non-runs or overhanging areas.
- Oversee key management, ensuring all keys are scanned, tracked and accounted for.
- Ensure accurate use of systems such as GoTrak, ParkIT, and GoPlan, maintaining full trip logs and correct vehicle allocations.
- Report and escalate operational, staffing or safety issues to the Operations Co-Ordinator promptly.
- Identify and report site issues (e.g., line markings, surface defects, perimeter security).
- Support delivery of contract-specific Service Level Agreements (SLAs) and performance targets.
- Be flexible to carry out any additional duties as required by management.

**What We Offer**

We recognise that great people are the key to our success. That’s why we provide a range of benefits to support your wellbeing and career growth:

- Birthday day off - celebrate your special day with an extra day’s leave.
- Reward & Recognition programme for outstanding performance.
- Employee discount scheme with savings at major retailers.
- Free or discounted parking at work.
- Cycle to Work scheme (up to £1,000 toward a new bike).
- Company pension plan and death in service benefit.
- Employee Assistance Programme (EAP) - confidential wellbeing support.
- Ongoing training and development opportunities to help you progress.

**About You**

We’re looking for an engaging, safety-conscious leader who thrives in a fast-paced environment. You’ll need:

- Experience in a supervisory or team leader role (preferably in parking, transport, or logistics).
- Strong communication and organisational skills.
- A proactive, hands-on approach to problem solving.
- The ability to motivate teams and deliver results under pressure.

If you’re ready to lead by example, support operational excellence and play a key role in delivering a world-class airport experience - we’d love to hear from you.