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Acute & Emergency Care Administrator
2 weeks ago
A&E provides care for those in the community / care homes with life-threatening emergencies, as well as minor injuries.
The Urgent Treatment Centre provides fast medical treatment and advice for patients which are urgent but do not require a visit to A&E. They can also be used when you are unable to wait for an appointment with your GP.
SDEC is the provision of same day care for emergency patients who would otherwise be admitted to hospital. When a patient comes to hospital, an SDEC service means patients with various medical concerns can be assessed, diagnosed, treated and safely discharged home the same day, rather than being admitted. Some of these patients may need to be admitted or return the next day for further treatment.
The division has recently expanded its remit to include further acute assessment wards / areas.
The Units comprise of consultants working alongside Advanced Clinical Practitioners, Junior Doctors, Nurses, Emergency Department Technicians, Clinical Support Workers, and Administrative Staff.
An exciting opportunity has arisen for Administrators to join our ever expanding and dynamic departments. The role will involve registering patients who self-present to the hospital, directed by 111 or arrive by ambulance, as well as completing coding and conforming to data quality. In addition, the role will involve undertaking administrative tasks such as filing etc. set by the Senior Team. We are looking for an individual who is highly motivated and can use their own initiative. It is important that you are adaptable and enjoy working as part of a team, as well as having the ability to work independently. Communication with patients, relatives, external organisations and fellow staff members is an essential quality for this role.
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.
Welcome patients and other visitors to the department, ascertain their reason for attendance and provide guidance, information or assistance as appropriate.
Register and discharge patients using our electronic system.
Ensure data input is correct and data quality is maintained.
Work flexibly across all of the Acute & Emergency Care Services; A&E, UTC, SDEC (these areas may expand as services develop)
Accessing patients’ summary care records and transferring the data accurately onto our electronic systems.
Use the Trust ExtraMed system to track patient’s journey.
Book out-patient clinic appointments following the correct process and procedures.
Report or escalate any system or procedural issues.
To work in a timely manner within a busy working environment
Prioritise a busy workload in the reception areas.
