Business Function Quality Control Officer

**Are you looking for a career move that will put you at the heart of a global financial institution?** By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. **Role Overview**: The Business Function Quality Control Officer (ICRM Controls) is a strategic professional supporting the delivery of the Compliance Transformation plan though a review and challenge process within Independent Compliance Risk Management (ICRM). Business Quality Control (BFQC) focuses on assessing the quality execution of Transformation work efforts and deliverables using information provided by commitment owners. In addition, this role provides advice and counsel related to the BFQC process, as well as risk and controls, and how to evidence commitment closure. Developed communication and diplomacy skills are required in order to guide, influence, and convince others. This roles reports into the Business Quality Control Officer within the ICRM Controls Team, and will work as part of a small project team with the opportunity to manage, or perform solo reviews, as the need arises. **What you'll do**: - Complete assigned Quality Control (QC) reviews with a focus on verifying controls and risk reduction by defining and executing assessment/testing strategies - Analyze processes and controls to credibly challenge proposed changes and risk management - Provide advice on control design and effectiveness - Lead review meetings and conduct control walkthrough meetings as needed - Complete QC analysis, controls testing, QC checklists and maintain trackers - Manage stakeholder and other business/function QC participation as part of assigned reviews - Assist with the analysis of feedback themes and trends - Assist with the presentation of themes and trends and training - Assist with the maintenance of templates and procedure documents - Contribute to process change and improvement **What we'll need from you**: - Audit, testing, or other quality assurance/control experience preferably from within the financial services industry - Knowledge of risk and controls concepts e.g. Risk identification and measurement, risk management and control design. - Consistently demonstrates clear and concise written and verbal communication skills - Effective organizational influencing skills required - Excellent problem-solving skills - Ability to see the big picture with high attention to critical details - Highly organized with demonstrated capability of managing oneself to tight deadlines **Education**: - Bachelor's/University degree preferred - Audit related qualification preferred **What we can offer you**: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: - Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure - A discretional annual performance related bonus - Private medical insurance packages to suit your personal circumstances - Employee Assistance Program - Pension Plan - Paid Parental Leave - Secial discounts for employees, family, and friends - Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.**Job Family Group**: Risk Management - **Job Family**: Business Risk & Control - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting