Bank Receptionist

2 days ago

Farnham, United Kingdom Spire Healthcare Full time

**Receptionist | Bank | Spire Clare Park, Farnham | Flexible Working**

Are you a friendly, organised, and professional individual looking for a rewarding role in healthcare. Spire Clare Park in Farnham are seeking a dedicated Receptionist to be the welcoming face of our hospital. In this vital role, you will provide excellent customer service to patients, visitors and staff, ensuring a smooth and efficient experience. If you have a passion for delivering outstanding patient care, we would love to hear from you

**Responsibilities**:

- Welcoming, registering, including the accurate collection of credit card details and patient information.
- Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
- Compliance with NHS forms and processes.
- Processing in-patient/out-patient charges.
- Cash handling strictly within the parameters of the ‘Handling Cash Policy’.
- Discharge of patients onto computer system ensuring accuracy of all information.
- Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
- Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.

Who we're looking for
- A personable individual with the ability to work on own initiative as well as part of a team
- Good basic PC skills, including Word, Excel and Outlook
- Excellent customer service skills
- High degree of accuracy in administration
- Great communication skills at all levels
- Experience in a customer service environment
- Experience with information management systems
- Switchboard experience desirable
- MUST BE A CAR DRIVER

Working Hours: Between Monday - Sunday

Contract Type: Bank

**Benefits**
- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
- Access to Spire Healthcare pension
- Free uniform
- Free DBS
- Full induction, including mandatory training updates

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

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