Customer Service Advisor

7 days ago

Salford, United Kingdom Page Personnel Full time

Temp to perm opportunity
- Great working patterns and work culture

**About Our Client**:
Our client is a well-known Utilities business that values customer centricity. They seek new ways to increase customer growth and support every individuals needs. The Customer Service Advisor will be working in a brand new state-of-the-art office, based in Salford, and joining a interactive team.

**As a Customer Service Advisor you will be**:

- Be first point of contact for customers in relation to any queries they have with their account
- Endeavour to resolve any issues the customer may have
- Communicate feedback to senior personnel on the customer experience and issues
- Ad hoc duties as and when required

**The Successful Applicant**:
**To be successful in this role**:

- Excellent communication skills that promote great customer conversations
- Experience within customer service, ideally within telephony roles
- To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
- Ability to work well under pressure
- Able to work in a team setting as well as independently
- Strong IT skills

**What's on Offer**:
**In return, our client can offer**:

- Excellent working patterns
- Great work culture
- Temp to perm opportunity
- Free on-site-parking
- Close to main transport links

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