Experienced Service Advisor

2 days ago

Dundee, United Kingdom Struan Motors Ltd (Dundee) Full time

Our Dundee branch is currently recruiting for an Experienced Service Advisor to join our busy team.

**About Us**

Struans are a successful local family company who have been established over 40 years with franchises in Perth and Dundee representing Toyota, Peugeot, Mazda and Adria motorhomes, with that success been a result of providing great personal service.

Our Dundee site is easily found on the main A90 Forfar Road with Toyota opening in 2002 followed by Peugeot in 2016.

**The Customer Advisor Role**

As a Customer Advisor you are often the first and most regular point of contact customers have with our company so it is vital to give them a warm welcome and to make them feel valued with 5 star service.

In this busy and fast paced role, you will be offering support and guidance whenever customers visit us to get work done on their vehicle, or when they need help or advice regarding its up keep.

Our service team really are at the heart of our company and you will also work closely with all the other areas of our business liaising with Parts, Sales and Accounts on a daily basis.

Working hours are Monday to Friday with Saturday mornings on a rota basis and applicants must hold a full UK driving licence.

**About You**

Previous experience of providing high standards of service in a customer facing role is required, and although experience in the Automotive Industry is also preferred it is not essential as full training will be provided both internally and through the Brand.

You should have excellent communication skills and demonstrate a successful blend of confidence with a warm, empathetic, approachable and professional manner.

Strong organisational skills and accuracy in all tasks is essential, whether it be in handling customer enquiries, quoting for work or invoicing, as we aim to provide 'right first time' service every time.

You must be eligible to work in the UK, live within 20 miles of Dundee and have held a full driving licence at least 3 years.

**Benefits**
- Competitive salary (£22400 to £24800)
- OTE earnings £29000
- Bonus scheme
- 30 days paid annual leave
- Cycle to work scheme
- Opportunities for career progression
- Affordable car leasing through our Car Benefits Scheme

Work remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: £22,400.00-£24,800.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking

Supplemental pay types:

- Bonus scheme

**Experience**:

- service advisor: 1 year (required)

Work Location: One location

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