Customer Service Representative

Customer Service Representative

Michelin, le leader mondial de la fabrication de pneus embauche
**Salary**: £24,000 + OTE bonus

As a Customer Service Representative, you enjoy building strong relationships with both Internal and External customers. You have strong attention to detail and thrive on meeting customer SLAs.

Because it’s not about being in an eyes-down, pigeon-hole role, you’re an excellent team player, who prides themselves in helping the team provide a first-class service to customers.

Michelin is a multinational tyre manufacturing company seeking to drive sustainability through human, economic, and environmental-focused innovation.

Here, you’ll play a key role in driving a ‘first-class’ service for our Solideal On-Site division. Solideal On-Site is a national market leader in servicing tyres for Forklift trucks working in tandem with some of the world’s largest forklift manufacturers. Working alongside a passionate and highly motivated team of professionals, you’ll be empowered to showcase your passion for excellent customer service.

As our next Customer Service Representative within our Solideal On-Site division, you’ll be responsible for answering inbound calls, creating quotes, work orders and service appointments. You’ll proactively chase up outstanding open quotes with customers and resolve any issues and queries. You’ll also liaise with internal departments and 3rd party contractors.

Key Requirements

Ability to work within a team

Strong communication skills

Self-motivation

Professional telephone manor

Computer literate

Accuracy/Attention to detail

Here at Michelin, our mission is to create progressive possibilities through the development of innovative products and services. On track to become carbon neutral, we go above and beyond tyres.

With us, you’re a professional prospect packed with potential. Via our Inhouse Training Centre, you’ll have access to multiple training courses and potential career paths. We’re a people-focused corporate with a small-business feel. We’re proud of the broad opportunities we offer for professional growth.

The Benefits
- 25 days’ annual leave + bank holidays on top
- Additional Holiday for long service
- Holiday Trading
- Competitive pension, with life assurance & income protection add-ons
- Discounted gym membership
- Employee Assistance Programme
- Monthly sessions with our in-house Cultural Ambassador team
- Health Cash Plan & Dental Plan
- Enhanced Parental Leave
- Cycle-to-work scheme
- Loaned Tyres
- Employee discounts platform

Motivé par notre vision - Nous nous soucions de donner aux gens une meilleure voie à suivre - Michelin offre à ses employés une gamme complète d’avantages sociaux compétitifs qui inclus entre autres un environnement de travail sécuritaire, des soins de santé, une assurance-vie, un régime de retraite, et d’autres incitatifs tels que:

- Un salaire et des avantages sociaux compétitifs selon le pays d’assignation
- Collaborer avec des collègues partout à travers le monde
- Opportunités de développement professionnel
- Un rôle stimulant dans une entreprise hautement innovante
- Un programme d'aide aux employés

(Veuillez prendre note que certains éléments de notre offre peuvent différer des autres postes proposés chez Michelin, car ce poste est ouvert chez Camso, la ligne business Hors-route)

Avançons ensemble: postulez dès aujourd'hui

Michelin est un employeur garantissant l'égalité des chances dans l'emploi des minorités, des femmes, des anciens combattants et des personnes handicapées. Si vous avez besoin d'accommodement pour une partie du processus d'emploi en raison d'un handicap, veuillez nous contacter à

Ce poste n'est pas disponible pour le parrainage à l’immigration.