Ze Global Security Supervisor Iwm Duxford

**Purpose of the job.**

Our client is one of the world’s leading authorities on conflict and its impact on people’s lives from 1914 through to the present day with collections that are filled with personal stories and experiences. The client’s aim is to share these stories with as many audiences as possible across the world in a way that engages and challenges them, increasing understanding of why we go to war and the effect that conflict has on people’s lives.

As an SIA Licensed Door Supervisor your primary role as a site security supervisor will be to join our guarding team to maintain a safe and secure environment for visitors and employees by patrolling and monitoring premises and personnel.

As a site security supervisor, you will manage the site and manage the onsite security team and be the first point of contact for our client at a high-profile London/Cambridgeshire/Manchester visitor attraction.

In this role you will ensure that the company standards for security and safety of all clients, visitors, staff, assets and property are maintained. You will at times monitor CCTV, Electronic Access Control, and all other security systems. To ensure the security and safety of all clients, visitors, staff, assets, and property.

Ensure that the security team carry out full patrols of the premises both internally and externally, check all areas for breaches of security, fire and environmental risks and take appropriate action.

Submit, as necessary, reports of any incident, event, or occurrence. Escalate information both verbally and by written report to the company and the client’s onsite representatives.

As a site security supervisor, you must be computer literate, be able to maintain records in a proper, legible way with relevant company documentation as required.

You should be able to demonstrate the skills and competencies set out below, but equally we are looking for people who can treat every colleague, customer or visitor with respect, courtesy, and honesty. We expect our staff to work flexibly and with enthusiasm.

Duties will include but are not limited to:

- Reading, understanding, and updating the Assignment Instructions (AIs) and Standard Operating Procedures (SOPs) for the site.
- Managing and controlling entry and exit points.
- Managing searches of visitors’ bags as and when required.
- Using the company’s guarding management software (GMS) on company and personal mobile phones/laptop as directed.
- Managing, monitoring, and undertaking vehicle and foot patrols.
- Managing, monitoring, and undertaking Internal and external site patrols as per the AIs for the site.
- Completing written reports as and when required.
- Communicating via the security radio system and ensuring the equipment’s proper use by the team.
- Answering incoming phone calls if your assignment requires this.
- Directing deliveries to the appropriate areas.
- Managing and undertaking the parking of visitor vehicles as per the client’s parking/vehicle policy.
- Ensuring that the team are trained and able to undertake the evacuation of public/visitors from the site upon activation of the fire detection system. As well as taking overall responsibility for the evacuation process
- Responsibility for the testing the fire detection system at the site and the training of the site team as and when required.
- Responding to security and safety incidents on the site.
- Liaising with emergency services where necessary.
- Working closely with the police and other agencies when high profile visitors and/or VIPs attend the site.

We expect our site security supervisors to be polite and reliable.

It is foreseen that overtime will be available if you wish to undertake additional hours to cover out of hours events and staff shortages on the roster due to sickness, leave etc.

**Security Supervisor - Person Specification**:
**Essential**
- Holds a current valid CCTV and Door Supervisor (or Close Protection) SIA licence.
- Experience of Security Control Rooms, Security Operations Centres or Alarm Receiving Centres.
- Healthy and physically fit; able to be on their feet for long periods of time.
- High Standards of personal presentation and hygiene.
- Enthusiastic, personable, motivated, and flexible.
- A good communicator at all levels. Able to deal with visitors and client’s staff in a professional way in sometimes challenging situations.
- Experience of using technology in a guarding environment, for example Guarding Management Systems, Clocking Systems, and the use of smartphones and/or tablets with these solutions.
- A minimum of 5 year previous corporate/public facing security supervisory experience.
- Full and clear 5-year security vetting record and work history.
- Numerate and literate.
- Team Orientated Individual.
- Able to work as part of a team and independently.
- Ability to work under pressure.

**Desirable**
- Ambition to progress.
- Experience of staff management; ability to cover the Assistant Manager