Credit Controller

Join our dynamic team as a Credit Controller, where you will play a pivotal role in proactively managing cash collections for our esteemed European customers. With a keen eye for detail and a passion for driving improvements, you will take real ownership of accounts, fostering strong relationships both internally and externally to ensure the achievement of key performance indicators (KPIs) and seamless escalation of potential issues.

Maintaining good housekeeping and ensuring accurate reconciliation of customer accounts will be among your top priorities. Additionally, you will continuously challenge the status quo by reviewing current procedures and processes, actively participating in their improvement and implementation.

If you are driven, detail-oriented, and passionate about making a difference in a fast-paced and dynamic environment, this is the perfect opportunity for you to thrive and grow. Join us on this journey and be part of a team that embraces innovation and excellence at every turn.

**The role you’d play as Credit Controller**
- Participate in the success of the brands stock turnover days through daily order releasing and order-book & credit limit reviews.
- Build effective and collaborative relationships with both internal and external customers to ensure KPI’s are met and there is proactive escalation in place for potential issues.
- Take real ownership of the accounts, looking for and driving improvements in ways of working, and having challenging conversations where needed.
- Show attention to detail in query processing and management-ensuring accounts are always up to date and accurately maintained.
- Participate in review meetings with brand senior management, commercial and customer operation teams as appropriate.
- Investigate and resolve incoming queries within agreed SLA’s and show ability to influence and eliminate problems at source.
- Ensuring customer accounts are fully reconciled and good housekeeping is in place.
- Continuously challenge the status quo, reviewing current procedures and processes and helping with the implementation of any changes.

**What you’d bring**
- Credit Control experience in a fast-paced industry, working with small to mid-sized customers.
- German Speaking
- Excellent Customer Service and communication skills with the ability to build relationships with stakeholders.
- Understanding of Accounting platforms such as SAP, Oracle or similar.
- IT literate, including an intermediate capability with MS Excel
- Strong process and continuous improvement mindset.
- Strong attention to detail
- Ability to work independently, with a confident, assertive, and resilient attitude.

**What you’ll get in return**
- Competitive remuneration package
- Hybrid / smart working
- Brand and retail perks
- Financial perks
- Travel perks
- Time out perks
- Wellbeing commitment

**Who we are**

Pioneering Brands that Make Life Better

We are Pentland Brands, a global business touching the lives of millions through some of the world’s most-loved active and footwear brands. We own Speedo, Berghaus, Canterbury of New Zealand, Endura, Mitre, Ellesse, SeaVees, KangaROOS and Red or Dead. We’re the UK licensee for Kickers and have a joint venture with Lacoste footwear.

We have a rich and remarkable history, of family, of ambition and of innovation, of leading from the front with a legacy of outstanding brands and equally outstanding people. Of pioneering brands that make life better. Brands that create an emotional connection with our consumers and help keep people on the move. Brands that do good, that form part of a positive business that takes action for people and planet.

We celebrate differences and give everyone the freedom to innovate and develop because we know this is an exceptional place to build brands and build your career. We want you to come to work every day excited about what we can achieve when we have a clear and single-minded focus on being consumer-centric and relentlessly focused on improving our performance.

Always guided by our principles, we not only do a great job, but we also do it in the right way; success is a team game; with clarity and courage; better as standard; in good conscience. We believe every individual has the power to shape the Pentland of the future, by making sure that every day we’re better than the day before. Join our team of passionate, exceptional individuals, and do the best work of your life.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability.

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

**Benefits**:

- Employee discount
- Flexitime
- Free parking
- Gym membership
- On-site parking
- Private dental insurance
- Private medical insurance
- Work from home

Schedule:

- Day shift
- Flexitime
- Holidays
- Monday to Friday
- No weekends

Ability to commute/rel