Sheltered Housing Scheme Officer

2 days ago

Peterborough, United Kingdom The Hyde Group Full time

Scheme Officer and Scheme Coordinator - Dual Role

Peterborough with travel to Northampton as an when required

£22,500 - £22,900

Closing date: Thursday 17th March

Interviews: w/c 28 March

Access to own vehicle is essential

We are looking to recruit a Scheme Officer and Scheme Coordinator on a full-time basis, 35 hours per week.

At the Hyde Group, our vision is to provide a great home for everyone. Our values guide the way we operate as a business: we’re customer driven, inclusive, collaborative and innovative.

You will deliver an effective building & facilities management service across the Sheltered Housing Scheme ensuring that a proactive, effective and customer focused service is provided to Residents and Prospective Residents.

Duties of a Scheme Officer:

- Pull cord testing, fire risk assessment, fire alarm testing, emergency lighting testing and complete all fire testing logs.
- Monitor residents wellbeing via calls and visits.
- Respond promptly to resolve resident queries and complaints at the first point of contact.
- Liaising with contractors and other agencies for access including Hyde staff.
- Carry out regular building inspections, identifying elements of maintenance required, report repairs and implement works, maintaining a high standard of cleanliness, safety and security, ordering cleaning products and accepting delivery.
- Report communal repairs to Hyde staff as appropriate.
- Update customer data forms.

We offer a great flexible benefits package, a 35 hour working week, a fantastic pension scheme and the opportunity to work for an organisation whose social purpose is to help provide people with a home.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatestideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

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