Customer Service Advisor

1 week ago

Hull, United Kingdom Brook Street Full time

**Job Title: Customer Service Advisor**

**Location: Hull & Surrounding Areas**

**Salary: £21,000 - £24,000**

**Hours: Full-Time**

**Are you a great communicator looking for a customer facing role?**
**Are you tired of working weekends?**
**Are you looking to build a lasting career with an award-winning business?**
If you answered **YES** then this role is for you

**Job Details**

We are recruiting on behalf of our client searching for enthusiastic individuals with a passion for Customer Service.

As a Customer Service Advisor, you'll join the busy customer service department and play the important role of giving every customer an excellent experience from start to finish.

Some of your key duties are:

- Meeting daily KPI targets and working as a team to achieve weekly targets
- Proactively resolve customer issues, following up with other departments when needed
- Building strong relationships with customers and colleagues
- Accurately recording any data provided at all stages of the customer's journey

**Job Requirements**

We are looking for anybody with a natural ability to communicate and problem solve. Whether you have direct experience, or transferable skills.

We want to hear from you if you have:

- Previous customer service experience, either face-to-face or via telephone, ideally from the hospitality or retail industries
- Strong verbal and written communication skills - as a confident communicator, you'll be happy talking on the phone, holding a conversation, and engaging customers
- Ability to listen attentively, draw out important information and capture data accurately
- Eagerness to make an impact in this role and help shape the continued success of the company
- A positive attitude and problem-solving skills to give the customer a great experience
- Computer literacy and excellent keyboard skills

**Why wait APPLY NOW**

**We will be in touch 24-48 hours of applying

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