Client Care Coordinator

2 days ago


Northampton, United Kingdom White Cross Vets Full time

Client Care Coordinator - White Cross Vets, Northampton, Northampton, East Midlands - Discipline: Non-clinical Support - Full Time - Up to £22,385 DOE per annum. **Do you have a passion for animals and delivering excellent customer service?**: **Then this will be the role for you**: We are looking for a Client Care Co-ordinator with a positive can-do attitude, excellent communication skills, and a love of pets and people. Confident and with a naturally caring disposition, you will fit seamlessly alongside our friendly practice teams as you help to provide a quality experience for pet owners and pets alike. - Previous experience working in a busy reception environment managing phone calls and cash handling is desirable. Experience in handling sensitive and confidential information, working to tight deadlines and using IT systems would also be advantageous. In an environment which is often emotionally stressful for clients and pets, the ability to remain calm, confident, and friendly under pressure is essential. **About the rota and salary**: This is a full-time position working 37.5 hours per week (including a share of Saturdays - with time given back in lieu). The shift pattern will be between practice opening times of Mon-Fri 8:30am-7:00pm and Saturdays, so flexibility will be required. The salary for this role will be up to £22,385 DOE per annum. **About White Cross Vets "An Extraordinary Company to Work For”**: **In addition to a competitive salary, you will benefit from**: - 6.6 Weeks annual leave - Additional annual leave for your birthday which will be added to your holiday allowance - Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay - Cycle to work scheme - Initiatives focused on employee wellbeing - Non-accidental injury support - Learning and development opportunities via the IVC Evidensia Academy - Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers - Pension scheme - Discounted staff pet care **Click now to join our friendly and supportive team**: - White Cross Vets, Northampton - The Boulevard, Weston Favell Shopping Centre, Northampton, NN3 8JP, United Kingdom **Animals treated** - Small animals



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