Online Assistant

5 days ago

Eastbourne, United Kingdom Sainsburys Full time

**The shifts for this role cover the hours of 4am to 8am, so you will need to be at least 18 years of age.
**Like making people’s lives easier? Then you’ll love completing our customers’ online orders, as one of our Online Assistants. This is a hands-on job where you’ll make things happen at pace.

As an Online Assistant your role will be picking our customers’ orders and taking real care in selecting the best quality produce, as if you were shopping for yourself. Putting each order together, you’ll give customers exactly what they’ve asked for. And if we’ve sold out of anything, you’ll choose a replacement that’s the closest match to ensure our customers are never disappointed.

Crucially like us, you believe in doing the right thing for customers, every time. So, you’ll take plenty of pride in doing these important jobs well. A keen attention to detail and passion for great customer service is really important. You’ll be open to learning how to operate new technology and comfortable using our handsets on the job, too. You’ll also need to be comfortable lifting and moving shopping containers weighing up to 15kg.

Alongside a market leading rate of pay, we also offer a great range of benefits for all our colleagues:

- Discount card - provided after 12 weeks that gives you 10% on most items in Sainsbury’s, Argos and Habitat. Discount is increased at Sainsbury’s to 15% every pay day for five days plus 15% at Argos on selected weekends during the year.
- Generous holiday entitlement - based on the hours you work.
- Family leave - generous maternity and paternity leave.
- Pension - Sainsbury’s will match between 4-7% of your pension contributions.
- Sainsbury’s share schemes - allowing you to save directly from your pay to buy Sainsbury’s shares at discounted prices and the option to buy shares each time you are paid to build up an investment.
- Wellbeing support - including free access to Unmind (a mental wellbeing app) and our Employee Assistance Programme which is a confidential service providing emotional support, practical information and guidance on a wide range of topics, such as legal information, financial information and short-term counselling.
- Colleague networks - a range of internal networks that create an environment where every single colleague can be themselves and fulfil their potential.
- Cycle to work scheme - hire a bike and accessories, saving on tax and national insurance.
- Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more.

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