Nightshift Security Officer

22 hours ago

Edinburgh, United Kingdom ABM Full time

**Description**:
**JOB TITLE: Nightshift Security Officer**

**LOCATION: Gyle Shopping Centre, EH12 9JT**

**CONTRACT: Permanent**

**PAY RATE: £10.90 per hour**

**ROLE OVERVIEW AND PURPOSE**

Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The role will be the public face of the Security Team and should always act with professionalism. A can-do attitude is essential in this highly influential role.

**KEY RESPONSIBILITIES**
- Manage all control room procedures in line with the CCTV codes of practice.
- Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being always proactive.
- Support and provide guidance to other site-based Centre staff.
- Liaise closely with statutory authorities and security supervisor with dealing with incidents and the provision of information.
- Continuous management and monitoring of CCTV, Fire Panels, Intruder Panels, and associated specialist security equipment.
- Continual management and monitoring and policing of site radio systems.
- Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site and company policies.
- Controlling and prioritising incidents ensuring all key personnel are always kept fully informed and agreed escalation procedures are followed.
- Diligent management and maintenance of records and reference materials including Health & Safety records, Incident Reports, and site occurrence book. Ensuring strict compliance to GDPR and associated regulations.
- Manage and monitor access & egress to and from the service yards and management office.
- Ensuring that the shopping centre is a safe and non-threatening environment for all customers and site staff.
- Support the Security Supervisor to ensure the necessary security audits are undertaken and any non
- compliance highlighted and managed to completion.
- Manage excellent relationships with our client, our suppliers, and other partners.
- Voluntarily interact with all visitors and tenants within the shopping centre, delivering first class customer focused service.
- Aid third party contractors/visitors ensuring all site procedures and policies are adhered to.

**REQUIRED SKILLS AND EXPERIENCE**
- Excellent organisational skills with the ability to balance competing priorities and workloads.
- Excellent written and verbal communication skills.
- Ability to work unsupervised and take responsibility.
- Ability to remain calm under pressure.
- Adaptable and flexible in approach to work required.
- Willingness and ability to work as a member of a team.
- Good report writing and presentation skills.
- Excellent observational skills

**ESSENTIAL**
- Hold a guard and current SIA CCTV License

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