Uk Business Systems Support
1 day ago
**Job Purpose**
- Accountabilities and Activities*
- Maintain CRM system with accurate, updated information
- Support the Business Systems Team with ad-hoc admin tasks
- Troubleshoot system issues
- Test enhancements and developments
- Generate reports and searches
- Train users
- Respond to and manage Helpdesk Tickets
- Person Specification*
- Good team player
- Excellent communication skills both verbally and in writing
- Accuracy and very strong attention to details, good with numbers
- Well organised
- Computer literate (efficient with Excel, entry level experience with databases/CRM/ERP systems, any of: Navision, Oracle, SAP, Salesforce, Netsuite, others
- would be beneficial)
- Quick and willing to learn
- Ability to work to deadlines
- Sound knowledge of sales process would be beneficial
- Previous experience working in technical/IT sales office would be beneficial
Hours of work are Monday to Friday, 9am - 5.30pm
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