Applications & Inside Sales Specialist (German
5 days ago
**Hybrid role split between my client’s European HQ in Cambridgeshire & working from home**
My client is a leading global manufacturer of products for fluidics, environmental, analytics, lab essentials, and critical research and process equipment. Their instruments and components have been used extensively in the biopharma, pharmaceutical, lifesciences, environmental, and the food and beverage industries for over six decades
**The requirements of theApplications & Inside Sales Specialist**:
- As this is a German speaking role it is a requirement that you speak at least business level German (preference will be given to fluent or native German speakers)
- You will be educated to degree level in either a biology or chemistry discipline or have equivalent laboratory experience
- No prior sales experience is required but it is important that you have an outgoing personality and excellent customer service skills
- Team player, self-motivated with excellent attention to detail
- Excellent time management, ability to meet deadlines and to work effectively under pressure
- Ability to identify, question and solve enquiries and customer related problems.
- Flexibility and Adaptability.
**The role of the Applications & Inside Sales Specialist**:
- Working as part of the internal Applications and Inside Sales Support team, with specific focus on leads received from the DACH region (Germany, Austria & Switzerland)
- Answer inbound telephone calls to the UK sales department & DACH customers in a professional and business-like manner
- Issue quotations when required and to follow up quotations and sales opportunities with outbound sales calls
- Act upon enquiries generated through the Company’s various promotional and marketing activities and administer and update their status on the company’s systems (CRM)
- Communicate and support customers via the Who’s on web chat function for the company’s web sites
- Continuous development of marketplace and product knowledge to support above functions
- To assist in other areas of office functions when required and to provide holiday cover for other team members
- Feedback and effectively communicate any customer suggestions/complaints/queries via appropriate processes and procedures
**Benefits**:
- Base Salary Circa: £26,000 - £28,000 (Depending on Experience)
- Bonus - 20% of base salary (Uncapped)
- Pension
- Life Assurance (4x of base salary)
- 23 Days Holidays + 8 Bank Holidays
**You must have the right to work in the UK to be considered for this role.
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