Service Administrator

2 days ago

Kidlington, United Kingdom Inchcape Full time

Job Introduction
**Service Administrator - Mercedes Benz Oxford**

As a Service Administrator you will ensure the highest level of customer satisfaction and care at all times for vehicle servicing and repair. You will have excellent communication and organisational skills in order to deal with customers face to face or over the phone. Always delivering an incredible experience to all, whether internal or external customers. You are able to work to tight timescales and thrive on the pressure of a busy service department. Alongside your customer first attitude, you will maintain customer retention and over achieve on targets. Passion for the product and delivering incredible customer service will be evident in everything you do.

**Main Responsibilities**
- Meeting and Greeting Customers who walk in and require an appointment
- Taking appointment calls and vehicle query’s
- Booking Vehicles in for work
- Loading Diary
- Allocating Collection and Delivery slots
- Allocating Loan cars
- Job card preparation for Retail, Used, And new cars ensuring accuracy of all details
- Checking the Brand's systems for manufacture updates and Re-calls
- Providing quotations for repairs and servicing
- Effective communication skills
- Commitment to delivering customer excellence
- A good standard of verbal and numerical reasoning
- Computer literacy
- A keen eye for detail
- Previous experience in a customer service / Administration role

**Benefits**:
Vehicle purchase discounts - There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers. Own your dream car for less.

A pension that pays - Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis

Save as you earn plan
- reap the rewards of Inchcape’s success and effortlessly grow your savings. Save every month for a set period in order to buy Inchcape shares at a discounted price.

Life Assurance - we give you the peace of mind when you need it most

Health Shield Cash Plan - Supporting your health and your wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.

Employee Discounts with The Showroom - make your salary go further with the discounts and cashback offers available at over 1000 retailers

Discount Gym membership - keep fit with our big brand gym & fitness offers

Cycle to work scheme - get a new bike, equipment or both

Employee Assistance Programme - We take employee wellbeing seriously at Inchcape, we offer a programme to support all our colleagues and families with whatever challenges they may face at work or at home 24/7 365 days a year.

Customer Introduction Reward - refer someone to buy a car from us and we’ll pop some extra cash in your pay check.

Holiday allowance rising with length of service - We reward long service with extra holiday

Great career development - Receive industry leading training from the brand you represent whilst you develop your skills with the Inchcape training team

And much more.

  • Customer Service Administrator

    2 weeks ago

    Kidlington, United Kingdom RME Consultants Full time

    *RME Consultants are delighted to be working with this rapidly growing client based in Kidlington, who are looking for a forward-thinking individual to join their team as a Customer Service Administrator.* *Role: Customer Service Administrator* *Salary: £20,000 - £25,000 (doe)* *Contract: Permanent, Full time (Monday to Friday office hours)* *Location:...

  • Mappa Administrator

    1 week ago

    Kidlington, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 273562**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 3Contents Location About the job **Benefits**: Things you...

  • Planning & Technical Services Administrator

    2 weeks ago

    Kidlington, United Kingdom Pula Aviation Services Limited Full time

    Planning & Technical Services Administrator Location:London Oxford Airport, UKPosition:Full-Time | PermanentDepartment:Engineering & MaintenanceSalary:Competitive + Benefits Founded in 2018 and proudly joining the Pula Aviation Services group in 2025, JMI – Jet Maintenance International is a leading independent MRO provider serving aircraft owners and...

  • People Services Administrator

    4 days ago

    Kidlington, United Kingdom Spinwell Full time

    Role: People Services Administrator REF 360322 Contract Length: Until 31/08/24 Location: Kidlington IR35: Inside Pay Rate to Intermediary: £16.73 per hour Spinwell is recruiting for a People Services Administrator for an excellent opportunity within the public sector. **RESPONSIBILITIES OF THE PEOPLE SERVICES ADMINISTRATOR** Provide a professional...

  • Criminal Justice Admin

    2 weeks ago

    Kidlington, United Kingdom Service Care Full time

    Service Care Solutions are recruiting for a Criminal Justice Administrator to work in Kidlington. Please see below for more information or contact Lewis on 01772 208962 to apply. **Role**: Criminal Justice Administrator **Location**: Kidlington Job Purpose **The overall purpose of the role is to**: Provide a high quality of administrative service within...

  • Administrator

    1 week ago

    Kidlington, United Kingdom Adecco Full time

    We are currently recruiting for a part-time People Services/HR Administrator to work for Thames Valley Police at their Police Headquarters in Kidlington. This is a temporary role working 14 hours a week over 2 days preferably. The overall purpose of the role is to: Provide a professional business support service to internal and external customers, covering...

  • Administrator

    4 days ago

    Kidlington, United Kingdom Cherwell Collective, CIC Full time

    **Administrator** **Administrator** **Administrator Waste Innovation Station Headquarters (WISH)** Reports to WISH Programme Manager Part Time: up to £17/ hr flexible Full time: 1 FTE up to £30,000. This is an onsite position. 37.5 hours per week for 4 years. **Application**: **OVERVIEW** This role is the primary contact for WISH who organises day...

  • Customer Administrator

    1 week ago

    Kidlington, United Kingdom pampeano Full time

    **Customer Administrator** Reports to: Founder and Sales Team Contract: Permanent Hours: 5 days per week 9 - 5.30 **Location**: pampeano Office, Kidlington, OX5 1JD, some travel likely **Title: Customer Administrator** **About the company**: pampeano is an affordable luxury leather goods brand specialising in high quality leather accessories. Our...

  • Parts Advisor

    6 days ago

    Kidlington, United Kingdom Service Care Solutions Full time

    We are seeking an enthusiastic and reliable Parts Advisor to join our team in Kidlington. This role is essential to the aftersales department at a main dealer of new and used vehicles.This is an exceptional opportunity for the successful individual to develop, learn and forge a career within Aftersales.ResponsibilitiesWorking both behind the scenes receiving...

  • HR Administrator

    4 days ago

    Kidlington, United Kingdom Pertemps Banbury Full time

    Do you have a solid **HR Admin** background? Are you looking for a hybrid role? If so, we have a brilliant opportunity for our client based near Kidlington, Oxfordshire. We are looking for a **HR Administrator** to join their team As the new **HR Administrator**, you will be joining a friendly, established HR team, delivering administration services to the...