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Technical Administrator

2 weeks ago

Braintree, United Kingdom Advanced Utility Networks Full time

We’re looking for a proactive and organised **Administrator** to join our busy Technical team, on a** 6-month fixed-term contract** This is a key role providing administrational and client support for Gas, Electricity, Water, and Fibre utility infrastructure projects, ensuring a high level of customer service is delivered to both new and existing clients.

**What you’ll be doing**:

- **Administrative Support**: Carrying out all administration activities for the Technical team to ensure smooth and efficient processes.
- **Design Updates & Drawings**: Updating design variations, requesting design changes, and ensuring all drawings are kept up to date.
- **Data & Database Management**: Keeping company databases and other project information up to date
- **Stakeholder Liaison**: Working closely with internal Technical and Operations teams to ensure clear communication and collaboration.
- **Problem Solving**: Investigating, resolving, and escalating client issues or requirements when necessary.

**What we’re looking for**

- Proven experience in a support or administrative role
- Strong coordination and organisational skills with the ability to manage multiple tasks effectively.
- Excellent communication and interpersonal skills with the ability to build and maintain relationships.
- Proactive, motivated, and client-focused approach
- Strong IT skills, including Microsoft Word, Excel, and database management
- NVQ Level 2 in Business Administration or equivalent is an advantage.
- Positive attitude towards customer service and understanding of its impact on business performance.

**Our Benefits**
Our company is devoted to ensuring our staff receives a comprehensive selection of rewards and perks. We acknowledge that employment is merely a portion of our daily routine, and our objective is to provide our team members with a broad spectrum of versatile benefits that cater to their needs. We take pride in offering a diverse assortment of options to support all lifestyles, with a majority of these benefits accessible throughout the year. Our benefits/perks consist of:

- Competitive Salary
- Hybrid Working
- Flexible Staggered Start/Finish Time
- Life Cover
- Attractive Holiday Allowance
- Wellbeing Service
- Enhanced Parental Leave
- Long Service Award
- Learning & Development Opportunities
- Retail Discount
- Volunteering Scheme
- Buy Additional Holiday
And much more...

As the business that continues to define multi utility in the residential market, TriConnex works tirelessly to ensure that our residential developer clients have access to experts in all existing and emerging utilities.

Providing the widest product range, solely to the residential sector, equals a greater customer experience. This is why we are regarded by so many as offering the best customer service in the industry.

Tel**:01376 559 550