Business Support Assistant

Staffordshire County Council is one of the largest local authorities in the UK with an ambitious vision for Staffordshire and its people, and achievement of that vision is underpinned by the support of the County Council’s Economy, Infrastructure and Skills Directorate (EIS). The County Council has a vacancy in its Business & Enterprise Support Team which is part of EIS.

The activity of the Business & Enterprise Support Team makes a significant contribution towards two of the County Council’s priority objectives to access more good jobs and to create conditions for economic growth. We are seeking an enthusiastic and self-motivated person to join the team.

A part time post has become available within the Business & Enterprise team. It is called the Business Support Assistant and the key elements of the job description are shown below:

- To be based within the Business Support Team responsible for front-line liaison with external contacts and development of positive working relationships with representatives of businesses, including:

- Small businesses partaking in activities led by the Business Support Team including Staffordshire Business & Environment Network (sben) and the wider Business Support team.
- To support the Business Support Team and sben with:

- First point of contact at sben events including registration prior to and at events, and compilation and dissemination of feedback from events.
- Maintenance of sben membership details, including new memberships and resignations, within the sben network, and production of bi-monthly membership reports.
- Maintenance of finance for the Business Support Team and sben, including raising purchase orders and invoices
- Issuing of sben annual membership renewals for existing members (in batches on a quarterly basis) and collecting income to the Business Support Team and sben services (from membership, event fees, and sponsorship).
- Collation of data for reports, including statistics indicating progress towards SCC priority outcomes or outputs.
- To assist in the delivery of the sben programme to include:

- To support in the organising of sben programmes and events
- Provide first point of contact for sben and respond promptly to all enquiries
- Assist with the development of a framework for monitoring physical and financial performance of projects, ensuring a robust audit trail.
- Assist in the collation of statistical information for the evaluation of associated projects / partner activity in accordance with agreed outputs / targets.
- Issuing of grant offer letters.
- Assist in the organisation and attendance of promotional events
- You will be an enthusiastic and energetic individual who i able to communicate effectively
- You will be a motivated individual who can pick up new skills quickly
- You will have a high level of competency on a computer including the use of Microsoft programmes and also the use of bespoke computer systems such as purchase order systems
- You will be able to work well as part of a team with the ability to manage a varying workload from different areas of the wider Business & Enterprise Support Team
- You will have a good standard of literacy and numeracy
- You will be passionate about supporting businesses in Staffordshire
- You will be able to appreciate issues that will affect businesses ability to sustain themselves and to grow

About Staffordshire County Council
**We are no ordinary county council**:
**Our Values**:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

**Our benefits**:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to a range of benefits.

**Our recruitment process**:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.