Bookings Coordinator

_**Job Details**:_

Pay: £20,000 to £22,000

Job type: Part-time

Shift and schedule: Monday-Friday 27.5 hours per week with a pro-rata Saturday shift

Location: Lower Wortley Road, Leeds
- **Full Job Description**:_
- Do you want to earn a great salary while working part-time around your family and personal commitments?
- Looking to join a reputable and ever growing business with job security and a supportive team?
- Ready to take the next step to put your family and personal commitments at the forefront, around a part-time position?

If this sums you up then Smile White is the place for you to balance your career and family with one flexible, part-time position at an exciting business exploding with growth. We’re on the lookout for four Bookings Administrators to join our team. Dedicated to offering a work life balance, we are recruiting part-time members to split the morning and evening shifts of 5.5 hours per day and share the Saturday shifts between them to avoid working every weekend.

Become part of our vibrant office life as you will be responsible for calling our patients with existing bookings to confirm their appointments, rescheduling any consultations required, and calling to check in with those who miss appointments. You are the friendly face of Smile White to our valued patients, checking in. You will need to be understanding patients' busy lives while showing them the value of attending the consultation, so we can change their smile and their life, when it suits them. Joining one of the fastest growing and most in demand aligner brands means you have full job security and a supportive team to surround yourself with.
- **So, what's in it for you?**_
- A salary of £20,000-£22,000 (dependent on experience)
- Exclusive company access to exclusive discounts on Smile White products
- A work life balance in a part-time position created to ensure the workload is shared among the team appropriately
- Comprehensive training to offer you the chance to progress and take your career into the next level
- **We’re on the lookout for people with**:_
- A minimum of two years of administrative experience, but don’t worry if not, we are keen to take on eager individuals willing to learn at this entry level role
- Confidence to engage with customers and confidently address their queries
- Exceptional communication skills and an infectious positive outlook on challenges and your day to day admin duties
- Strong ability to demonstrate phone etiquette and support all patients in booking their consultation
- Ability to use Microsoft Office, particularly Microsoft Excel to take care of any database tasks
- **Job Types**:_ Part-time, Permanent
- **Pay**:_ £20,000.00- £22,000.00 per year
- **Benefits**:_
- Company pension
- Employee discount
- Free on-site parking
- **Schedule**:_
- Monday to Friday (morning or evening shift) and pro-rata Saturdays
- Morning: 9am - 2:30pm
- Evening: 2:30pm - 8pm
- Saturday: 10am - 3pm
- **Ability to commute/relocate**:_
- Leeds: reliably commute or plan to relocate before starting work (required)
- **Experience**:_
- Administrative: 2 years (preferred)
- **Work Location**:_In person

**Job Type**: Part-time

Pay: £20,000.00-£22,000.00 per year

Expected hours: 27.5 per week

Additional pay:

- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person