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Apprentice - Driver Administration

2 weeks ago

Leeds, United Kingdom Zenith Full time

Are you looking for an outstanding apprentice opportunity in an administration role?

Do you want to work for Yorkshire Post's Large Business of the Year.

We have a number of fantastic Driver Administrator opportunities available in our busy and vibrant Customer Services function here at Zenith for willing and able apprentices

This is a great opportunity for someone with a little customer service experience that is looking to work within an award-winning market leader in the fleet industry.

This position entails a high degree of phone based customer service, as well as a proven ability to manage detailed and crucial administrative tasks. Previous experience within a Customer Service based role is key, but of equal importance are confidence, a positive attitude, and being a great team player.

**Responsibilities include;**
- Working within a team of people dealing with day to day contact with drivers. Interactions/tasks include (but are not limited to):

- General queries
- Placing orders
- pricing amendments
- Service and MOT bookings,
- Scheme and policy queries
- Update and maintain our customer database, managing key information where required
- Keep the driver up to date in the status of their query / booking taking ownership from the initial contact through to closure
- Processing services, MOT's, repair bookings and other in life events for our fleet

**About You**

You will be hardworking and reliable. In addition to your excellent administration and numeracy skills (at least 5 GCSE at Grade A-C including maths and english) you will be self motivated with a will to progress.

**Benefits include;**
- Salary - £14,414.40 per annum
- £1000 annual bonus
- 24 days annual leave
- Annual birthday leave
- State of the art headquarters at Kirkstall Forge Station - 7 minutes out of Leeds
- Free Parking
- Discounted gym membership
- Company tech scheme
- Cycle to work to scheme
- Referral scheme
- On Site-Massages
- Doctor on site
- Join our Pizza Fridays where you get to meet the other apprentices in the company