Housekeeping Supervisor

2 weeks ago

London, United Kingdom Courthouse Hotel Shoreditch Full time

**About Courthouse Hotel Shoreditch**

The Courthouse Hotel Shoreditch is a 5-star property that combines the grandeur of a Grade2 listed Baroque style building with laid-back personalized service, forming the perfect alchemy. We are located in the centre of Shoreditch, famed for its buzzing nightlife and eccentric charm.

Our facilities consist of 128 guest rooms and suites, a unique restaurant concept, 3 bars including a roof top bar, 11 event spaces, a 196-seat screening room, 2 lane bowling alley, luxurious spa, swimming pool and fitness centre.

Nearest Tube Station : Old Street

**Job Overview**
We are seeking a dedicated and enthusiastic Housekeeping Supervisor (Maternity Cover) to join our team. To comply with all Courthouse Shoreditch Hotel, departmental SOP and Hotel standards. To comply with all Courthouse Hotel, departmental SOP and Hotel standards. Support the smooth running of the housekeeping departments, where all aspects of the guest experience are delivered to the highest levels.

**Responsibilities**
- Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
- Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Coordinates work activities among departments.
- Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
- Inventories stock to ensure adequate supplies.
- Evaluates records to forecast department personnel requirements.
- Makes recommendations to improve service and ensure more efficient operation.
- Prepares reports concerning room occupancy and department expenses.
- Selects and purchases new furnishings.
- Performs cleaning duties in cases of emergency or staff shortage.
- Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
- Attends staff meetings to discuss company policies and patrons' complaints.
- Issues supplies and equipment to workers.

**Skills**
- Excellent communication & organizational skills.
- Previous experience in a similar role preferable.
- Thrive of working in a fast paced environment that demands you to think quickly and efficiently.
- Strong people management skills.

**Working Conditions**:

- Flexibility to work various shifts, including evenings, weekends, and public holidays, depending on the operational needs of the hotel.

**Legal Requirement**:
Join us as we create memorable dining experiences for our guests

**Job Types**: Full-time, Zero hours contract

Pay: From £12.21 per hour

**Benefits**:

- Canteen
- Discounted or free food

Schedule:

- Day shift
- Night shift

Work Location: In person

Reference ID: Housekeeping Supervisor - Maternity Cover

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