Quality Support Officer

2 weeks ago

University of York, United Kingdom University of York Full time

**Department**:
Student and Academic Services supports the University's ambition of offering an outstanding and valuable experience to our students. We support our academic colleagues in achieving excellence in their research, learning and teaching and the student experience. The Student and Academic Services Directorate is committed to providing a high-quality student-centred service that will enhance student life, retention, success and progression, and will be recognised as exemplary both within and outside the University.

Student and Academic Services comprises the following departments:

- Student Administration and Academic Affairs
- Student Careers and Systems
- Library, Archives and Learning Services
- Student Life and Wellbeing
- Online Partnerships
- Directorate Administration Team

**Role**:
We are looking to appoint a Quality Support Officer who will play a key role in the design and delivery of effective processes and policies to support quality assurance and enhancement of learning and teaching across undergraduate and postgraduate provision.

As a member of the Academic Quality Team and reporting to the Academic Quality Manager, the role holder will:

- Contribute to the review, development and implementation of the University’s framework of academic policy, guidance and teaching and learning projects;
- Support a portfolio of quality assurance and enhancement activities: including programme approvals, annual monitoring and periodic reviews;
- Provide advice and support to staff from academic departments on a range of quality and regulatory matters.

This is a full-time post but flexibility is available. The salary will be in the Grade 6 range of the University’s salary scales.

**Skills, Experience & Qualifications needed**:
Previous experience of providing professional advice and support to academic staff, knowledge of the national teaching and learning quality assurance agenda in Higher Education, and excellent organisational, communication and interpersonal skills are essential for this post.

**Interview date**:To be confirmed

The University strives to be diverse and inclusive - a place where we can ALL be ourselves.

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

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