Academic Coordinator, London

**Position Description**:
The Academic Coordinator has onsite responsibilities for student-facing academic support, advising, post-Verto planning, and other general academic operations that support academic coordination between students, faculty, and staff. The Academic Coordinator will consult with students and guide them on topics related to their academic progress, college counseling and academic concerns. They will provide learning strategies and facilitate interventions to maximize student academic success. Academic Coordinators will also consult with faculty and academic leadership to support holistic student success and provide data to track student success. The Academic Coordinator is the primary lead for College Counseling and Transfer Services at their location. The Academic Coordinator is a champion for student success and helps students feel supported, cared for, and motivated. This role is a core member of the local team and has local staff and Center responsibilities, including cross-functional duties, and expectations for participation in select global training and collaboration.

This position reports to the onsite Academic Manager, Academic Director, or Program Director. They also collaborate regularly with the Student Support Advisors on advising and transfer related services.

**RESPONSIBILITIES**

**Academic Advising, College Counseling and Transfer Services.**
- Pre
- Arrivals Student Advising:

- Monitor student enrollment trends, and student eligibility data, review course selections and enrollment throughout the pre-arrival process.
- Review and update location-specific academic guides and pre-departure documents and student communications.
- Maintain and regularly update academic policy documents that are distributed to students, including Academic Policies and Attendance Policy and others as needed.
- Serve as the first point of contact for pre-arrival academic advising, participate in virtual pre-arrival student academic advising and pre-departure orientation sessions with Academic Affairs HQ staff, as needed.
- Support student schedule audits as part of global academic operations to identify problems with class schedules, course load, eligibility requirements, etc.
- Onsite Advising:

- Advise students regarding their post-verto plans both Channel and Traditional.
- Advise continuing Verto students regarding their future semester course selection and plans.
- Lead onsite Academic Advising, Academic Success and College Counseling advising models and initiatives.
- Report on student academic progress, academic actions, and overall advising engagement with assigned caseload, monitoring and reporting academic progress.
- Conduct Channel Matriculation Meetings for Exiting Channel Students
- Serve as the escalation point for students during Add/Drop advising, provide assistance, and/or appropriate referrals, to students throughout the add/drop period and ensure students meet eligibility and enrollment requirements for course load, credits, schedules, partners, etc.
- Meet regularly with students for general academic advising relevant to course enrollments and withdrawals, monitoring students academic performance and attendance, identifying patterns and trends to initiate pro-active student advising relevant to student academic progress;
- Support student academic major and career advising and helping students identify academic goals and establish/work toward post-Verto plans.

**Academic Success and Faculty Support**
- Build a strong relationship with faculty, and be available for faculty support or advising, upon request
- Serve as the first escalation point for academic success, collaborate with students/faculty/academic staff, decide appropriate interventions and academic actions, and implement with the assistance of Student Coordinator and others as appropriate.
- Lead regular meetings with Student Coordinators to monitor student academic progress.
- Provide in-class academic success or advising workshops or sessions as requested by faculty to support academic learning interventions.

**Academic Management**
- Assist with key academic operations prior to student arrival, for example, course set-up in Canvas and student and faculty access to the Learning Management System or online libraries and student services facilitated through the Academic Provider.
- Maintain class attendance records regarding absences due to illness (where applicable)
- Assist in administering midterm and end of term course and program evaluations and increasing student participation and reviewing results with the Academic Director/Manager
- Support academic staff onboarding, training, and management as appropriate, as determined by the local Academic Director/Manager.
- Attend academic team meetings - local and global, as needed
- Serve as an escalation point in case management and/or reporting following established procedures for academic actions.
- Deliver academic and program pre-departure and onsite orie