Service Support Administrator
7 days ago
**Service Support Administrator - London / Hybrid**
Service Support Administrator -Leading Transport Company - Up to £30k - City of London
Skills: Service Support Administrator Stakeholder Communication Documentation
**Company**:
Due to continuous growth, my client who is a leading transport company, is seeking a Service Support Administrator to join them on a permanent basis. It is a great opportunity for someone who is analytical, detail-minded, and keen to start a career in IT.
**Role**:
Working as a Service Support Administrator for my client, you will be providing support for the everyday operation of the Back Office to ensure the delivery of the service would be in accordance with the contracted specifications. You will also support thechange management administration process by compiling reports, reviewing internal and external stakeholders’ requests, as well as communicating with customers and vendors.
**The following are essential**:
- Understanding of MS Office including Excel, Word, Visio, etc.
- Experience as a Service Support Administrator or related roles
- Experience and enthusiasm for customer service
- Excellent communication skills to work with internal and external customers and vendors
**The following are desirable**:
- Experience with ITSM tools, e.g. ServiceNow
- Understanding of UK Railway and its constituent structure
**Salary: Up to £30k **(depending on experience) + excellent benefits
**_Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. _
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