CRM Executive

**Business Background**:
The business (Excalibur Group) is owned by Exponent Private Equity and DMGT, but run on an entirely standalone basis. Excalibur Group consists of the UK and Ireland properties for Wowcher and LivingSocial. Wowcher has grown from inception in April 2011 to become one of the leading daily deal sites in the UK and one of the fastest growing eCommerce businesses in the UK. LivingSocial is a similar business to Wowcher and merged with Wowcher to form Excalibur Group in 2015.

Wowcher LivingSocial’s culture is characterised by entrepreneurialism, analytical rigour and a willingness to go the extra mile to help the business succeed.

**Marketing and CRM Department**:
The marketing team is extremely data driven with its strategy towards optimising to the highest ROI. As a team we have access to data manipulation tools like python, SQL and Adobe which means we can really dig into the data that is driving fluctuations in performance. We have a constant test and learn approach within each area of marketing, ensuring knowledge of any successes (or failures) are shared amongst the wider team

**Role Summary**

This role is our entry position into the CRM & Marketing team. This role will initially have two key responsibilities.

You are expected demonstrate a keen sense of intellectual curiosity and willingness to learn on the job, and to have ambitious career expectations.

**Key responsibilities**
- Manage ad-hoc CRM communications through briefing to execution in conjunction with multiple stakeholders
- You will be expected to be competent in Excel and SQL or get up to speed very quickly when on the job - experienced applicants will need to prove ability in Excel and SQL.
- Manage campaigns, competitions and giveaways across social media and other platforms; manage and run competitions, analyse performance and use this insight to improve activity going forwards.

**Experience and Skills Required**
- Independent, structured and precise work ethic
- Willing and able to independently think, investigate and drill into data, spotting and highlighting important trends, and be highly accurate
- Excellent numerical and analytical competency
- Excellent communication skills and ability to understand commercial implications of data
- Keen to learn: you’ll need to be sharp-minded and quick on the uptake, trends and news move fast in digital
- Enthusiastic: we all love what we do, and need someone who will share that enthusiasm with us

**The values we live and breathe**:

- Passionate
- Innovative
- Open and Honest
- Team
- Growth

**In return, we offer a large number of employee benefits including**:

- 25 days annual leave plus 8 days bank holiday
- The opportunity to buy an additional 5 days annual leave per annum - totaling 38 days annual leave
- Flexibility to work from home twice a week
- Employee discount on the Wowcher site
- Dress down everyday
- Cycle Scheme
- Pension Scheme
- Season Ticket Loan
- Epic summer and Christmas parties in true Wowcher style and more...

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Sick pay
- Store discount
- Wellness programme
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- LONDON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- SQL: 1 year (preferred)
- HTML5: 1 year (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: Hybrid remote in LONDON